Office Manager Microsoft
Resume:
Melissa Paige
Hampton, VA *****
*********@*****.***
Strengths
Professional, motivated, and goal oriented individual with over six years of contracts and purchasing experience and managing consumer relationships. Strong computer skills including Microsoft Office, Adobe and SAP. Strong understanding of FAR/DFAR requirements and experience working with multiple contract types and vehicles. Demonstrated alignment and collaboration throughout the value stream focused on internal and external customer improvements. Possess excellent communication and briefing skills.
EXPERIENCE
June 2021 - Present - Unplanned Disability
February 2020-June 2021
Fairlead
Subcontracts Administrator
Place purchase orders for research and development services of a wide variety. Manages purchase orders long term with several suppliers. Responsible for invoice approvals when suppliers invoice for work completed. Negotiates, executes, and manages purchase order contracts and material shipments within the orders. Works closely with engineers assigned to project specific requisitions as well as suppliers. Confirms material supply and demands, prepares work orders or purchase requests for the production or purchase of components or parts based on a master production schedule, shop load and inventory requirements.
November 2018-October 2019
Office Manager
Alorica-Newport News, VA
Organized and analyzed data for clients' needs based on level of requirements. Responsible for developing sourcing reports for key management. Reviewed quotes based on the agents needs and negotiated pricing. Maintained current state regulations and notified agents of any changes. Managed client accounts and verified all current standards. Field's questions on most current market data research. Reviewed strategic data and compiled into a main database for licensed agents. Procured all office supplies all while maintaining the budget corporate set for agents within the office. Responsible for receiving the best price possible from several suppliers as well as holding an emergency fund for the agents to use within reason.
March 2018-November 2018
Office Generalist
Ibex Global-Hampton,VA
Maintained company website, coordinated and networked at conferences and tradeshows in the Virginia local government sector. Managed customer sales accounts and relationships, provided customer quotes, and organized and facilitated meetings between Sales and Tech departments. Internally, executed purchase orders as well as project managed accounts within the company. Conducted analysis of market conditions to proactively manage changes in the market place and develop project plans to address such issues. Responsible for applying process improvement methodologies to improve occupational outcomes. Excelled in database management and developed pronounced customer relationship and management skills, better organization and a great ability to multi-task.
February 2017-March 2018
American Marketing Project Manager- Huntsville, AL
Place purchase orders for contractors to perform work. Responsible for negotiating prices within contracts from suppliers and service vendors as well as monitoring progress of all existing agreements. Work with several services simultaneously to complete a project within the scope of work agreed upon by all parties. Maintain a schedule for these services and goods for customers with minimal disruption. Manage daily operations, supervise employees and coordinate subcontractors of up to 7 simultaneous project. Develop and maintain positive working relationships with customers, subcontractors, and building officials.
October 2015- February 2017
Scans America Office Generalist/Interim manager - Hampton, VA
Conducted analysis of market conditions to proactively manage changes in the market place and develop project plans to address such issues. Responsible for applying process improvement methodologies to improve business outcomes. Responsible for vetting and determining eligibility of perspective clients. Received payments and issued payments for insurance claims. Organize office and assist associates in ways that optimize procedures. Sort and distribute communications in a timely manner. Create and update records ensuring accuracy and validity of information. Schedule and plan meetings and appointments. Monitor level of supplies and handle shortages. Resolve office-related malfunctions and respond to requests or issues. Coordinate with other departments to ensure compliance with established policies. Excellent organizational and time management skills. Analytical abilities and aptitude in problem-solving. Excellent written and verbal communication skills. Proficiency in MS Office.
January 2010 – October 2015
Waitress and Bartender/Manager
Water’s Edge, Hampton VA
Responsible for following procedures when opening and closing. Placed orders for beverages with the company's vendors. Received and verified food and beverage deliveries. Maintained that all facets of ABC laws were followed.
Process all customer purchases, handle complaints and ensure an enjoyable experience in the restaurant. Remained available to restaurant employees to run coupons and voids for their customers. Processed any employee discounts
Conducted inventory. Organized schedule for servers in the restaurant.
March 2006– April 2009
Customer Sales Lead
Victoria’s Secret, Norfolk, VA
Responsible for training, supervising, evaluating and coaching up to 50 sales associates. Responsible for maintaining accurate time records with allotted times per week for each employee. Responsible for handling customer complaints and returns of merchandise. Ensure proper floor set execution to current brand standards. Responsible for conducting daily inventory and maintain appropriate levels of merchandise in the store at all times. Accountable for shrink results and safety awareness. Handled cash and credit card receipts to balance cash at the end of each shift.
Education
Bryant and Stratton: Medical Billing and coding
Thomas Nelson Community College: Business Administration
Medical Careers Institute: Medical Assistant
Bethel High School: High School Diploma
Volunteer work
H.E.L.P clinic in Hampton, VA: Responsible for greeting patients with an outgoing personality, answering multi-line phones and patient questions, setting appointments, filing patient charts, and providing the best experience possible with the utmost confidentiality.
References:
Andrea Jordan- Senior Estimator at Riggins Co.
Raymond Whiteside- Retired Army and Retired USPS 757-***-****
Joey Koop- Project Manager at Fairlead 757-***-****
Christy Gillam- Lead Estimator at Fairlead 757-***-****
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