Medical Billing Call Center
Resume:
***************@*****.***
AYANNA KINGSBURY
PROFILE
Medical Billing and Coding student that has gain experience and knowledge in the medical and dental indenture. Looking to show case my education and skills with a company. I’m really looking forward to learning and growing with others and being a team player to get the job done.
KNOWLEDGE
WORK EXPERIENCE
ICD 9 coding
ICD 10 coding
HIPPA
PHI
Dental Scheduling
Medical Scheduling
Insurance processing
CSR 1 Call Center Representative (Temp)
Maximus Rancho Cordova
January 2023 – June 2023
Answered Multiple calls
Enrolled customers into plans or out of insurance plans
Verified PHI with MEDS system
CRM System, Warm and Cold transfer calls
Used an Opening and Closing script
Used provided information to resolve customer questions and concerns
KEY SKILLS
Organization
Excellent listener
Friendly, courteous, & service oriented
Poised under pressure
Customer service
Fast learner
Quality assurance
Solid written & verbal communicator
EDUCATION
Certificate in Medical Billing and Insurance Coding (MB-ONL)
UEI College
November 2024
Contact this candidate