Customer Service Facility Management

SHANA NURSE NOEL

Contact Number: 919-***-**** Email:************@*****.***

To Whom It May Concern,

I am thrilled to be applying for any position that may match my skill set and knowledge. My strength stems from the combination and relevant staffing experience for over fifteen years, with great communication skills and a high level of organization, that will make me a great candidate when chosen.

My experience in Facility Management and Office Administration has equipped me with a multitude of skills, including office management, facility & business operations and exemplary customer service. What my resume cannot illustrate, is what sets me apart from other candidates. Being in the corporate industry has given me the passion for being professional and has taught me positive ways to work under pressure to execute all tasks I am responsible for. To date, I feel my strongest abilities are:-

Facility Management

Accepting full responsibilities for the maintenance and upkeep of the facility and its staff. Ensuring that all staff and operation teams meet the needs of the organization and keep its standard while adhering to company gudie lines, rules and daily policies.

Administrative Support & Document Management

Preparing all employee benefit forms, such as, job letters, maternity documents, sick leave, vacation and all performance records pertaining to each staff on board.

HR Management & Training

Receiving all information necessary for interviews, allowing managers to be well prepared for new applicants to complete the interview process. New staff training, On and Off Boarding, Contractor Visits, Compliance Records.

Employee Data Entry & Weekly Wages

Generating employee profiles and recording information for new / current staff. Cashing Checks for Salary Payments and Distribution of Salary. Given the opportunity, I feel this will be mutually beneficial, as my background and experiences will be pleasing to your establishment. I consider myself to be a dedicated and dependable individual.

In closing I would like to thank you for your time and attention. I look forward to discussing this opportunity further. Please feel free to contact me on the number herein. Thank you in advance. Sincerely,

Shana Nurse Noel

CAREER OBJECTIVE

Administrative Assistant for over 15 years plus. Experienced in accounting and finance, to contribute smooth and productive operations. Excellent organization skills with articulate and professional demeanor to communicate between individuals. EXPERIENCE

JBL Enterprises Florida

Home Attendant – June 2024 – 1 month

● Daily care for the elderly

● Distribution of medication

● Preparation and distribution of breakfast and lunch for residents

● Assisting Residence with Daily Hygiene

● Daily House Keeping Duties

● Updating Daily Log of Residents and Medical Books NHA- National Hertitage Academy

Brooklyn Dreams Charter School

Office Administrator – January 2023 - June 2023

Registrar – July2023 - December – 2023

Office Administrator – Jan 2024 – May 2024

● Enrollment & Transcripts

● Report Cards

● Check Deposits

● New Staff Onboarding

● Key Cards

● Credit Card Management

● Front Desk Duties (Appointments, Calls & Meetings)

● Parent Meetings

● Attrition

● Budget Fix on Annual Account

● Event Managements

● Invoice/W9 and Contractor Schedules

● School Tours

● Purchasing and Receiving Stocks

● School Stationary Purchase

Best Care Inc

Patient Care Assistance – Decemeber – 2018 – Jan 2024

● Daily care for the elderly.

● Distribution of medication

● Light House Keeping

Merrick Academy Public Charter School

Facility Coordinator – November 2021 – April 2022

Purchasing / Distributing of School Supplies throughout the building.

Building Maintenance

Timesheets for Custodial Staff

Shift placement for recess aides, security and custodial staff

Scheduling of Contractors and Service Providers

Compliance Records

National Income Life Insurance Company

Life Insurance Agent- January 2021 – May 2023

Presenting and enrolling clients with new policies to match their lifestyle. Compound Management & Maintenance

Facility & Office Manager – April 2020 – August 2020

Quick Books Accounting

Daily scheduling of appointments with clients from emails/phone calls. Spruce Technology Inc

Project Manager Assistant - May 2018 - November 2018

● Weekly Timesheets for Payroll of 150 plus staff.

● On and Off Boarding Employees.

● Ticketing for Hardware and Software.

Joseph & Son’s Jewelers

Store Manager – December 2017 – April 2018

Open and Close Store

Train Staff / Money Management

Jewelry Pricing

Sportsman Members Club -Trinidad

Facility Manager / HR Manager / Accountant December 2005 - December 2015

Weekly Payroll.

Pre-Interviewing Applicants.

Purchase and Payments of All Building Inventory.

Purchase and Payments of All Food Management.

Document Management of All Employees / On and Off Boarding Employees.

Building & Grounds Management

Security and Staff Roster for 155 plus staff.

Building Maintenance and Custodial Management

Booking Appointments / Daily Accounting & Book Keeping

Bill Payments

Returned to New York in June 2024

Contact this candidate