Salesforce Developer

M Mehnaz Saher

Phone : +1-917-***-****

Email : *******************@*****.***

LinkedIn : mehnaz-saher-m-295a6261

Trailhead : https://www.salesforce.com/trailblazer/msaher

Objective

Looking for an opportunity to work on Salesforce and secure an encouraging position that offers a challenge and an opportunity of career development while being hardworking and enthusiastic.

Work Experience

Worked as Principal Consultant with Hexagon Capability Center India from May 2022 to April 2024.

Worked as Salesforce Senior Consultant with Infosys from Oct 2018 to May 2022.

Worked as Software Engineer in Tech Mahindra from Sep 2013 to Oct 2018.

Education

Bachelor of Technology: Electronics and Communication Engineering

oUniversity: Jawaharlal Nehru Technological University (JNTU-A), A.P, India

oOct 2009 – Jul 2013

oGPA -3.0

Professional Skills

Highly motivated individual, with 10.7 years of overall experience in IT, with 8.7 years in Salesforce CRM.

Hands-on development experience in Sales Cloud, Service Cloud and Experience Cloud.

Hands-on on customizing salesforce platform and mobile apps involving Lightning Web Components, Salesforce Lightning & configurating Standard Surveys, VF pages, Apex Classes, Triggers.

Experience in SFDC complex customization with Flow management and performed Data Migration activities using import wizard, Apex Data loader.

Hands-on on code deployments and error free releases, delivery CI/CD via Copado,

Good Knowledge in customizing and developing Salesforce CRM applications on Salesforce App Exchange Products – SKUID, Service Max.

Practical knowledge on integrating third party application with OAuth 2.0, Connected Apps, Authentication in Salesforce.

Good knowledge in Integrations, performed multiple external systems via informatica systems and performing real time bulk data load sync activities.

Knowledge on Environment management - Sandbox Refresh, Pre & Post Deployment Activities and Data Masking activities to optimize data for security reasons.

Working with business analysts to translate business needs into technical solution. Engaging with managers and contributing to blueprints and assisting with planning of different feature sets that impact multiple platforms.

Discussing the requirements with Solution architects and delivering high level documents.

Mentoring the team, leading Salesforce implementations and guide team in developments and deployments, conducting code reviews, knowledge sharing sessions to follow the best practices.

Excellent team player with trouble-shooting capabilities. Ability to lead the team with admirable capabilities to converse with team and management.

Good coding skill with quick turnaround time for bug identification and resolution. Flexible and versatile to adapt to any new environment and work on any project.

Skill Set

CRM Tools and features

:

Salesforce.com, Data Loader, Heroku, Data Masking App, Service-Max, SKUID, Conga, Copado

Fusion Middleware

:

ERP Modeling

Database

:

Postgres-Heroku, SQL, MS-Access

Tools

:

TAFE, Service Max- Offline, VS Code,

Software Methodologies

:

Object Oriented Analysis & Design, Waterfall, Agile

Repositories

Industry

:

:

Azure DevOps, Bit Bucket, GIT-HUB

Healthcare, Automotives, Manufacturing

Certifications

Salesforce Certified Platform Developer I

Salesforce Certified Administrator

Salesforce Certified AI Associate

Salesforce Certified AI Specialist

Work History

1.Hexagon CCI, Huntsville, Alabama, USA (May 2022 – Apr 2024)

Project 1

Team Size : 3

Role : Principal Enterprise Systems Consultant (Feb 2023 – Apr 2024)

Responsibilities :

Designed and implemented interactive components for account details, opportunity management and case tracking within salesforce lightning using LWC framework.

Utilized best practices to ensure efficient rendering and data handling of LWC’s, improved overall application responsiveness.

Collaboration with other teams to be on track without affecting their development process.

Worked on SKUID pages to implement code less functionality.

Facilitate design sessions with development team to create visual design mock-ups and create POC’s, demo end users and help them with their queries.

Developed apps with cross functional implementation and delivered within business timelines through Copado pipelines.

Delivered the existing complex functionality to organize the data well and reduce the end user’s effort with better user experience and support.

Documenting the HLD during initial stages of project and submitting the TD upon completion.

Project 2

Team Size : 5

Role : Salesforce Senior Consultant (May 2022 – Jan 2023)

Responsibilities :

Analyze and explain requirements to the team.

Provide easy solutions for integrating with internal legacy systems for smooth deployment and operation of the product.

Connect with end users and help them with their queries and document their feedback and enhancement requests on product.

Help team in resolving Copado deployment errors from different orgs.

Converted existing complex functionality to skuid pages to reduce code.

Lead Data cleansing and Data load (weekly) activity to production org.

Adhere to salesforce guidelines to create consistent and user friendly LWC’s using the lightning design system components.

2.Infosys, Hyderabad, India (Nov 2018 – May 2022)

Project 1

Team Size : 4

Role : Team Lead (Nov 2020 – May 2022)

Responsibilities :

Executing multiple country solution based on respective market’s business requirements.

Implementing data security to restrict data accessibility from one country to other.

Ability to make decision and substitute collaboration with other organizational departments.

Implementing the best practices and coding standards of the project. Working on identifying the project risk and planning mitigation actions.

Worked on Data masking activities to skin country data from being shared.

Created communities based on market level enablement.

Project 2

Team Size : 10

Role : Consultant (Nov 2018 – Nov 2020)

Responsibilities :

Integrating Salesforce multiple external systems via informatica systems and performing real time bulk data load sync activities.

Implementing webservices to perform real time interfaces through email services.

Moved lightning aura to lightning web components for faster and better experience.

Implementing salesforce standard surveys and allowing end users to create their own.

Adhering to the salesforce standards, targeting the apex classes, and improving the code coverage.

3.Tech Mahindra, Hyderabad, India (Sep 2013 -- Oct 2018)

Project 1

Team Size : 12

Role : Module Lead/ Developer (Aug 2015 – Oct 2018)

Responsibilities :

Handling the real time integration process between Java and Salesforce on Heroku platform.

Creating connected apps on Salesforce side and building connection on java end for linking of applications and make the data in sync.

Created apex web services to connect with external apps to manage Salesforce records.

Experience in writing data from external app to Salesforce and vice versa using Heroku Connect.

Worked on powerful data resource PostgreSQL as transactional data store of choice to drive application health and code deployments through GitHub commands.

Defined Org wide default settings to restrict access from users through permission sets.

Performed Data migration activities using Data Loader.

Created email services for new records creation and classes to generate PDFs to deliver through mail, which were not possible via Standard layouts.

Created Validation Rules, Profiles, Roles, Page Layouts and Sharing Rules to drive Key Business decisions.

Project 2

Role : Team Member (Jan 2014 – July 2015)

Responsibilities :

Development of mappings and generate templates for creation of invoices and credit notes as per requirements from countries based on specific regions.

Maintain the business with Oracle Product line- E business suite.

Support production and fix issues based on priority, coordinate with onsite team for feedback.

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