Customer Service Data Entry
Resume:
Lisa Hunt
Las Vegas, NV *****
**********.****@*****.***
I Thrive to Learn and and excel within a company. My attributes are very Diverse from Computer skills, Communication and public speaking. Also Mechanic work and even Housekeeping. I have also supervised during large Casino remodels and participated in Design of New Hotel rooms. I Have also managed a gas station as well as as a Cage cashier and main banker involving Legal documents and transactions. Done Marketing for major casinos and sales. Also worked for the Postal service and even retail store. Open to Learn in any environment and a fast and Loyal Friendly person and would be a great individual for a great company.
Willing to relocate: Anywhere
Authorized to work in the US for any employer
Work Experience
Cage Cashier/Main Banker
Wildfire Rancho Casino - Las Vegas, NV
November 2019 to January 2020
Manage cage with daily accountability and computer programs such as V.i.p, etc. Excel sheets, program rollovers, reconciliation of sports book and cafe and and all other incoming cash, transactions of all accounts throughout casino. Title 31, Fax, email, inventory, count room, kiosk reconciliation, bank deposits, etc.Verifications of guests credentials with great customer service, player tracking. Public speaking, use of radio, Basic math, Player rewards and promotions. There is a manger who will verify certain paper work as well.
Players Club Representative
Rampart Casino - Las Vegas, NV
April 2013 to June 2014
Responsibilities
Data entry,Public speaking,Promotions,Customer service,comps,host,busing tables,communication with other departments,inventory.
Accomplishments
Happy customers and complements on my friendliness and how quickly I responded to there needs. Told I have great customer service and people skills.
Skills Used
Customer service,Problem solving, Dealing with diversity of clients. Vip Cafe hostess/players card rep
Rampart Casino - Las Vegas, NV
April 2014 to May 2014
computers, clerical, public speaking, promotions, some marketing, cleaning, wiping down tables and beverages and food help in vip room.
Cage Cashier
Hooters Casino - Las Vegas, NV
April 2012 to July 2012
Payout of chip redemption and easy pay tickets. Change, Title 31, Customer service, Money handling, Clerical duties.
Slot Host
Santa Fe Casino - Las Vegas, NV
January 2011 to April 2011
Payout of jackpots, Bank of 13.5 k., Minor slot repairs, Customer service, Data entry, computers, Multi channel radios, Club Sign ups, Cash handling, High volume customers. Players Club Representative
Golden Gate Casino - Las Vegas, NV
July 2009 to December 2010
Computer Knowledge, Data entry, phones, raffles and giveaway promotions, Inventory, Stocking, Excessive customer service, high volume of customers. Gra (Housekeeper)
Planet Hollywood Casino - Las Vegas, NV
January 2007 to April 2009
Loading and stocking of carts, Pushing and or pulling 200lbs cart, Cleaning of 15 rooms including bathrooms daily, Customer service, Dealing with the public, Some supervisory during construction process of 4 other employees.
Pit Clerk
Hard Rock Casino - Las Vegas, NV
March 2006 to December 2006
Data entry, Computer Knowledge, Microsoft office, Some excel, Inventory, Promotion player card sign ups, Comps, Dealing high volume public, customer service, phones. Server
Club Car Lounge - Las Vegas, NV
February 2005 to February 2006
Severing of food including alcoholic beverages, Inventory, Stocking, Kitchen clean up duties, Busting, Cash Handling, Register, Phones, Taking orders, Customer service, Dealing with public. Evs aid (cleaner)
Umc Hospital - Las Vegas, NV
September 2004 to January 2005
Cleaning of hospital facility, Loading and stocking of carts, Inventory, Removing Biohazards, Safety of osha regulations. Customer interactions.
Sales host for slot promotions
Rivera Casino - Las Vegas, NV
March 2003 to October 2004
Sales for casinos promotion 40 for 20 in slot play. Computer knowledge, Data entry, Answering phones, Dealing with high volume of customers, Inventory, Minor slot repairs. Mail sorter
United States Postal service - Las Vegas, NV
June 2002 to February 2003
Sorting of us mail to proper zip codes or Location. Working in a factory environment. Evs Aide (cleaner)
Sunrise Hospital - Las Vegas, NV
June 2001 to May 2002
Cleaning throughout hospital, Removing of biohazards. Safety regulations of osha, preparing of supplies, customer service, dealing with public.
Education
Diploma in General Studies
Excelsior High School Victorville - Victorville, CA 1994 to 1997
Skills
• Supervisor skills,Computer knowledge,Customer service and data entry,Marketing. (3 years)
• Microsoft Excel (2 years)
• Microsoft Word (5 years)
• Microsoft Office (1 year)
• Administrative experience (5 years)
• Typing (3 years)
• Time management (10+ years)
• Customer service (10+ years)
• Environmental Services (6 years)
• Public Speaking (5 years)
• Multi-line Phone Systems (5 years)
• CRM Software (Less than 1 year)
• Basic Math (10+ years)
• Commercial Cleaning (2 years)
• Math (10+ years)
• Event Planning (Less than 1 year)
• Front desk
• Sales
• Retail sales
• Hospital Experience
• Microsoft Outlook
Additional Information
Skills
I have extensive knowledge in customer service and high volume of clientele. An outgoing personality and people person. Basic knowledge of computers & programs, Data entry, phones, Fax, Multi phone lines and radios, Large amount of money handling, Some supervisory skills and inventory, Public speaking in large groups, Promotions also including sales in casino environment. Have experience in cleaning in hospitals and residential areas as well. I can multi task and learn quick and enjoy new learning opportunity and would love to excel within.
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