Carlos Johnson Steamboat Springs *****
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Proven expertise in maintaining high hygiene standards and guest support, demonstrated during tenure at Vail Resorts Inc. Excelled in roles requiring meticulous attention to detail and robust problem-solving skills, significantly enhancing guest satisfaction. Skilled in turndown service and efficient meeting room setup,
consistently delivering beyond expectations without exceeding the 1% rework rate.
Work History
Houseman/driver
Resort Group, Steamboat
Springs
November 2024 -
Current
Cook
Mackinaw Seasonal,
Mackinaw City Michigan
April 2024 -
October 2024
Cook
Mackinaw Seasonal,
Mackinaw City Michigan
April 2023 -
October 2023
Skills
Disposed of trash and recyclables each day to avoid waste buildup.
Kept building entryway glass clean and polished for professional presentation.
Gathered linen supplies and organized linen closets for prompt room restocking.
Rotated mattresses regularly to prevent sagging and promote guest comfort.
Maintained spaces with routine upkeep and basic repairs, coordinating with management on more advanced needs. Handled requests for extra linens, toiletries and other supplies.
Changed bed linens and collected soiled linens for cleaning. Maintained well-stocked stations with supplies and spices for maximum productivity.
Instructed new staff in proper food preparation, storage, use of kitchen equipment and sanitation.
Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity. Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
Maintained well-stocked stations with supplies and spices for maximum productivity.
Prepared food items in compliance with recipes and portioning control guidelines.
Guest Request
Drive Staff to other properties
Food Handling
Flexibility
Team player
Attention to detail
Manual Labour
Time Managment
Safety Procedures
Communication Skills
Housekeeper
Vail Resorts Inc, Keystone
Colorado
October 2022 -
April 2023
Education
High School Diploma June 2005
St James High, Montego Bay Jamaica
Instructed new staff in proper food preparation, storage, use of kitchen equipment and sanitation.
Communicated closely with servers to fully understand special orders for customers.
Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
Disinfected and mopped bathrooms to keep facilities sanitary and clean.
Adhered to professional house cleaning checklist.
Used chemicals by following safety protocols and
procedures to avoid burns and injuries.