DENISE J WATERS
Huntingtown, MD 20639
Cell: 410-***-****
EMAIL: *********@*******.***
PROFILE: I have experience in scheduling multiple specialty departments, medical billing collections, obtaining pre authorizations with insurance companies, verifying coverage, etc.
I have knowledge of CPT and ICD-10 coding. I also have experience in working the receptionist desk, answering phones, and greeting patients.
I am trained in CPR and First Aid. I consider myself a team player.
I am adaptable and dependable. I have strong organizational skills and I have experience in multi-tasking in a variety of settings.
CRCS-I certified, passing the exam in 2015 .
EXPERIENCE
September 2020- June 2024
Luminis Health
2000 Medical Pky
Annaplois, MD 21401
PHYSICAL THERAPY SCHEDULING
This was a remote position. I scheduled PT appts for 12 Physical Therapy locations. We Used EPIC scheduling software.
July 2019- May 2020
CalvertHealth Medical Center
100 Hospital Road
Prince Frederick, MD 20678
CalvertHealth Medical Center- EMERGENCY DEPARTMENT REGISTRAR
I greeted patients as they came in to be seen in the ED. I obtained their chief
complaints and checked them in. I verify insurance and completed
Bed Management.
June 2016- July 2019
CalvertHealth Medical Center-PAIN MANAGEMENT CENTER and SPINE CENTER
I registered patients and obtained insurance verification and authorizations,
scheduled appointments, ordered supplies for the department and handled
anything on the administration side of the department.
I scheduled Orthopedic Surgeon, Dr Paul Griffith’s surgeries and obtained verification and
authorizations for his surgeries and procedures.
January 2013- June 2017
CalvertHealth Medical Center- PATIENT ACCESS SERVICE CENTER
REP III- Calvert Health Medical Center
I scheduled, pre-registered and secured financial authorization and verification
with all Medicare and commercial insurances, for outpatient departments
that we serve. I communicated to patients their estimated financial
responsibility and routed them to the appropriate financial counseling when
necessary. I covered for the onsite rep in the anticoagulation and pain
management departments, when needed. I received inbound calls and performed
the necessary triage to serve the caller.
May 2007- Jan 2013
CalvertHealth Medical Center
PAIN MANAGEMENT CENTER
I obtained insurance verification and authorizations, scheduled
appointments, ordered supplies for the department and handled anything on
the administration side of the department.
May 2005-May 2007
CalvertHealth Medical Center
WOMAN’S WELLNESS CENTER
I handled the front desk of this department, which included scheduling
appointments and procedures, entering charges and ordering supplies.
May 2004-May 2005
KENNETH ABBOTT, M.D.
110 Hospital Road
Suite 110
Pr. Frederick, MD 20678
Phone: 410-***-****
I handled the front desk of this department, which included scheduling
appointments and procedures, entering charges and ordering supplies.