Rolanta Pierre Louis
Salisbury, MD *****
*************@*****.***
Work Experience
Crew Member
McDonald's-Salisbury, MD
August 2024 to Present
Greeting customers with a friendly and positive attitude.
• Taking accurate orders and processing them quickly through the POS system.
• Preparing food and beverages following McDonald’s standards of quality and safety.
• Handling payments and providing correct change to customers.
• Keeping the dining area, kitchen, and restrooms clean by following cleaning schedules and standards.
• Stocking inventory to ensure the restaurant has all necessary supplies.
• Assisting with customer concerns or complaints and ensuring customer satisfaction.
• Adhering to food safety and health guidelines to ensure a clean and safe environment.
• Working as part of a team to ensure smooth restaurant operations.
• Maintaining a professional appearance and following company policies and procedures Interpreter/Translator/ Administrative Assistant
CLAXTON POULTRY-Georgia
May 2021 to July 2024
Facilitating communication between non-English speaking workers and management, supervisors, and other team members.
• Translating safety procedures, job instructions, and company policies accurately and clearly.
• Assisting with training sessions by providing real-time interpretation to ensure all workers understand their roles and responsibilities.
• Interpreting during meetings, interviews, and disciplinary actions to ensure clear communication and understanding.
• Helping workers complete forms and other necessary paperwork in their preferred language.
• Providing support during emergencies by quickly translating safety measures and instructions.
• Maintaining confidentiality and professionalism when handling sensitive information.
• Clarifying cultural differences that may impact communication in the workplace.
• Supporting employees with questions or concerns related to their job tasks or working environment. Debone line worker
JBS-Iowa City, IA
July 2016 to September 2019
Removing bones from chicken meat using knives and other cutting tools.
• Inspecting chicken cuts for quality, ensuring no bones or defects remain in the product.
• Maintaining a steady workflow to meet production targets and quotas.
• Following safety guidelines when using sharp tools and equipment.
• Ensuring cleanliness and sanitation of the work area and tools according to food safety standards.
• Identifying and reporting any issues with equipment or product quality to supervisors.
• Working in a cold environment for extended periods while maintaining efficiency.
• Adhering to company policies and procedures regarding health, safety, and hygiene.
• Assisting with other tasks as needed in the production process. Cashier/Customer Service
McDonald's-Union, NJ
March 2011 to June 2016
Greeting customers with a friendly and positive attitude.
• Taking accurate orders and processing them quickly through the POS system.
• Preparing food and beverages following McDonald’s standards of quality and safety.
• Handling payments and providing correct change to customers.
• Keeping the dining area, kitchen, and restrooms clean by following cleaning schedules and standards.
• Stocking inventory to ensure the restaurant has all necessary supplies.
• Assisting with customer concerns or complaints and ensuring customer satisfaction.
• Adhering to food safety and health guidelines to ensure a clean and safe environment.
• Working as part of a team to ensure smooth restaurant operations.
• Maintaining a professional appearance and following company policies and procedures Education
High school diploma
Irvington High School - New jersey
January 2011 to June 2016
Skills
• French
• English
• Translation
• Research
• Typing
• Interpretation
• Packaging
• Computer skills
• Organizational skills
• Bilingual
• Spanish
• Stocking
• Writing skills