Starting the Patient Experience with Positive, Calm interactions
Resume:
Cathy Raymond, MS
Monrovia, MD 21770
M 703-499- 5511
***************@*****.***
SUMMARY
Service-oriented, reliable, resourceful and creative self-starter with sixteen years experience in hospital administrative roles and twenty years experience in nonprofit administration, large event management, fundraising, creative product/event direction, volunteer recruitment and training, conference management, department and event budget management and creative marketing and communications. EDUCATION
Auburn University, Alabama — BS, 1977 and MS, 1979 – Textile Design; Art History SKILLS
Admin skill sets used in non-profit medical, legal and nutritional organizations. Medical terminology.
WORK EXPERIENCE
Inova Fairfax Medical Campus
Falls Church, Virginia - 2016 - 2020
Decedent Affairs Coordinator -
● Assisted grieving families with timely and compassionate disposition.
● Reviewed medical records and reported appropriate deaths to the CME.
● Interfaced with county agencies for cremation assistance on behalf of families
● Worked with funeral home representatives for death certificate processing and removals.
Self Employed Contractor
Rockville, MD, Falls Church, VA, Quincy, IL 2005 – 2016 Non-Profit Startup Administrator, Outreach, FundRAISER & Events Manager - Farm-to-Consumer Legal Defense Fund - 2006 – 2015
● Worked closely with the President and Board of Trustees to create and manage all aspects of non-profit start-up, including supporting Board meetings and communications providing legal services to small farmers and consumers.
● Created and executed annual fundraising strategy - including direct mail, online or live events, featuring well known authors, nutrition experts and activists. Non-Profit Outreach Manager -
Weston A. Price Foundation - 2005 – 2013
● Developed a robust volunteer outreach program, recruiting and training volunteers to staff 200 national exhibits, lectures and demonstrations annually.
● Developed marketing materials, volunteer training aids (guidelines, webpage and training video) and branded retail products for sale at exhibits.
● Solicited food donations/barters from farmers to feed 1,500 participants for annual international conferences.
Inova Health System & Inova Fairfax Hospital
Falls Church, Virginia 1987 – 2007
Decedent Affairs Coordinator - Inova Fairfax Hospital
● See job duties listed above
Education Manager - Inova Health System’s Institute for Research and Education
● Ran state accredited continuing medical education (CME) program serving 2,000 physicians and four hospitals.
● Supervised twelve employees, $1M budget to deliver thousands of annual educational activities including grand rounds and international conferences.
● Led project to develop physician's conference center including a state-of-the-art PALS/ACLS/CPR training for professionals, public and children including a Junior First Aid course
Continuing Medical Education Coordinator - Inova Fairfax Hospital, CME Department
● Worked closely with physician program directors to produce 12 – 18 unique local, national and international conferences annually.
● Coordinated with hotel and hospital departments to produce unique themed events and menus for conferences.
Unit Secretary - Inova Fairfax Hospital, 9 East, Private Service & 2 West,Cardiac Cath Unit
● Worked closely with leadership to set-up a new private service unit.
● Provided high quality clerical/concierge support on Inova’s first private service unit and busy cardiac cath unit.
INTERESTS
Travel, organic farming, cooking, nutrition, grandkids and my dog. REFERENCES
Available upon request
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