Human Resources Executive Assistant

VICTORIA I. MCKINNIS

SHRM-CP

V I R E S O N @ G M A I L. C O M

* * * - * * 8 - 1 9 0 7

SUMMARY:

Operations and Human Resources Professional with a client services background and strong knowledge of HR and IT practices. Skilled in event planning and project management with the ability to implement and execute plans efficiently.

EXPERIENCE:

Danville Public Schools, Danville, VA (2020 - Present) Senior Executive Assistant, Office of Superintendent

● Serve as the interface between the Superintendent, Board of Education, Administrators, City of Danville, public, parents, and community.

● Establish and maintain relationships with schools, community resources, nonprofit organizations, and governing agencies.

● As the Policy Specialist, oversee the development and execution of public information policies, protocols, and procedures.

● Organize and execute district meetings and events including developing the agenda, preparing and distributing materials, preparing meeting room arrangements (technology, catering, logistics).

● Manage Superintendent’s department budget.

Sullivan & Company Marketing, New York, NY (2016-2020) Associate Director, Operations + HR

● Served as the on-site benefits expert and employee resource for all HR and Employment related inquiries, including payroll and benefits administration, on-boarding and enrollment paperwork (I-9 verification, work visa/immigration).

● Procured and maintained relationships with 20+ external vendors and building management to fulfill company operations and align with client compliance.

● Saved the company $10k+ annually by negotiating lower costs and improving efficiencies.

● Planned and oversaw company events to increase employee engagement, including weekly socials, monthly company meetings and semi-annual off-site celebrations. Set and followed budgets for all events.

● Created employee handbook, combining company-specific policies with legal requirements.

● Researched and presented an online option for tracking employee PTO that was adopted. Set up system and data, on-boarded all employees and integrated steps into new employee on-boarding process.

● Managed staffing, recruitment, and office operations across two office locations with 70+ employees.

● Created and implemented company travel policy, ensuring best practices and adhering to client budgets.

● Managed relationship with IT provider ensuring cost efficiencies. Liaised on behalf of employees. Artist Group International, New York, NY (2016)

Agency Associate

● Supported President of AGI, including heavy calendar management and prioritizing client needs.

● Tracked and reported ticket sales and analytics across ticketing platforms for all upcoming shows (500+ events across 20+ international tours at any given time).

● Handled contracting paperwork for high profile clientele.

● Communicated upcoming artist performances and appearances to agency team; handled agency guest list for President’s clients; made arrangements for event access (VIP, backstage, all access). Entourage Talent Associates, New York, NY (2011-2016) Tour Coordinator + Contracts Manager (2012-2016)

● Confirmed talent offers and event expenses for 250+ shows annually; drafted and sent confirmation memos.

● Drafted and issued contracts for tours grossing upwards of $8.3M; approved settlement, executed client payment.

● Liaised between promoters’ offices, marketing team, management, and tour managers, resolving any potential issues with event details in advance.

● Managed all itineraries and tour spreadsheets for agency’s 3-4 highest grossing clients and their tour support acts.

● Screened ticket audits, negotiated and approved ticket scaling, presale allotments, comp ticket allotments and ticket holds (and release of holds), handled ticket buys for clients and artists’ guests.

● Negotiated on-sale/presale schedules, coordinated all presales and sale and delivery of VIP packages.

● Attended client shows as agency representative to ensure client relations, networked with promoters on- site, and ensured contractual obligations of the promoter/venue had been fulfilled.

● Processed immigration and tax (CWA) paperwork and process for foreign artists, and worked with international promoters and tax authorities to secure appropriate immigration and tax forms and waivers.

Talent Agent Assistant (2011-2012)

● Tracked ticket sales for 30+ touring artists and distributed reports to artist management teams.

● Provided regular updates to tour route sheets, venue avails, talent buyer follow-up lists.

● Researched potential events and venues for client events; edited contracts, tour itineraries, etc. EDUCATION & CERTIFICATIONS:

James Madison University, Harrisonburg, VA

Bachelor of Arts Major: International Relations Minors: Music Industry & Economics Pace University, New York, NY

Certificate in Professional HR Management

Society for Human Resources Management membership and SHRM-CP certification achieved in 2019. SKILLS:

● Mac & PC Proficient

● Microsoft Office Suite (Outlook, Excel, Word)

● Google Workspace Software

● Budget Management

● Event Planning & Execution

● Customer Service

● Vendor Relationships

● Facilities Maintenance

● Human Resources & HRIS

● Employee Engagement

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