Human Resources Manager

Location:

Doha, Qatar

Posted:

November 14, 2024

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Resume:

SUMMARY

Ayman Ahmed

Hr Director/ Manager

+974******** ************@*****.*** Doha, Qatar LinkedIn: www.linkedin.com/in/ayman-ahmed-87242510

Highly accomplished Human Resources Manager/Director. with a proven track record of developing and implementing strategic HR initiatives that drive organizational success. I am dedicated to optimizing human resources management to align with business objectives, enhance employee engagement, and ensure legal compliance. Adept at leading HR teams, fostering a performance-driven culture, and delivering innovative solutions to complex challenges. EXPERIENCE

HR & Admin Manager / Director

SWS SERVICE PROVIDERS MARINE-OIL &GAS COMPANY

Jun '22 — Mar '24

Doha

Strategic Leadership: Spearheaded site visits to Dukhan, Ras-Laffan, and Zikreet, engaging with employees working on rigs and oil spill response teams to understand their needs and align HR strategies with operational goals. Policy and Procedure Management: Develop and maintain structured policies and procedures for the region, ensuring compliance with regulatory requirements.

Talent Development: Establish a comprehensive performance management program, including talent pipelines and development opportunities, to nurture the growth of employees and leaders. Recruitment Excellence: Support regional recruitment initiatives by building an efficient HR team, enhancing recruitment processes, and implementing best practices.

Training and Development: Lead training and development programs for all employees, focusing on leadership development to enhance skills and performance.

Compensation and Grading: Create a robust compensation and salary grading structure for the region, ensuring competitive compensation plans to attract and retain top talent. Employee Engagement: Drive employee engagement initiatives to foster a positive workplace culture and enhance employee satisfaction.

HR Policy Management: Develop and manage human resources activities, including recruitment, onboarding, compensation, labor relations, benefits, training, and employee services. Compliance: Ensure compliance with legal requirements and government reporting regulations, staying abreast of industry trends and labor regulations.

Record Management: Maintain records of benefits plan participation, personnel transactions, and employee statistics to support strategic decision-making.

Leadership Development: Coordinate management training programs to enhance leadership skills and address HR-related issues effectively.

Performance Management: Administer a comprehensive performance review program to ensure compliance and equity within the organization.

Benefits Administration: Manage benefits programs, including insurance, pension plans, and leave policies, to enhance employee well-being.

Communication and Reporting: Effectively communicate with all levels of staff, management, external agencies, and the public, preparing reports and recommending procedures to reduce absenteeism and turnover. Organizational Development Policy Development and System Enhancement:

Initiates the development of policies, systems, and procedures to enhance SWs Company's job evaluation program. Ensures effective documentation, grouping, evaluation, grading, control, and management of all SWs Company's positions. Standards and Manual Updates:

Updates job evaluation and grading standards, such as the Grade Level Matrix, Benchmark Jobs, and Job Family Descriptions.

Develops or revises job evaluation manuals and forms, distributing them to the job evaluation committee members Job Description Management:

Ensures all established positions have documented and regularly updated Job Descriptions (JDs). Conducts desk or field audits of positions to validate job descriptions and promotes the use of standardized JDs. Advisory and Evaluation Services:

Provides advisory services to managers on job description and evaluation issues. Studies the impact of organizational changes on positions, coordinating with the Recruitment Planning Officer to update affected JDs. Reporting and Compliance:

Prepares statistical management reports on position-average-grade trends to aid policy makers in manpower cost management.

Maintains compliance with health and safety regulations, and collaborates on ISO/Risk Management/ISMS certification efforts.

Group Human Resources & Admin Manager/Director

JSR Qatar (Group of Companies)

Policy and System Development:

Doha, Qatar

Develops and implements policies, systems, and procedures to enhance the organization's job evaluation program, ensuring comprehensive documentation, evaluation, and management of all positions. Job Description and Evaluation Management

Ensures all positions have up-to-date Job Descriptions (JDs) and standardized evaluation criteria. Conducts audits and reviews to maintain the accuracy and relevance of job descriptions. Advisory and Compliance Services Provides advisory services to management on job evaluation and description matters, assesses the impact of organizational changes on positions, and ensures compliance with relevant regulations and standards. Recruitment & Training:

Talent Acquisition: Manage the recruitment process, planning, and mobilization, ensuring the onboarding of new employees aligns with business goals.

Performance Management: Set and manage performance goals for staff and contractors, coordinating annual reviews to meet company regulations.

Talent Development: Participate in the talent review process, providing input during weekly meetings and identifying high-potential talent.

Recruitment Excellence: Oversee all aspects of recruitment, from requisition to appointment, employing direct sourcing techniques and best practices.

Diversity and Inclusion: Execute action plans for diversity and inclusion, promoting the recruitment and retention of a diverse workforce. HR Strategy:

Strategic Initiatives: Implement new HR initiatives to support organizational objectives and collaborate with leadership teams.

Change Management: Co-lead change management efforts, ensuring alignment with business strategy and implementing organizational change effectively.

Culture Development: Facilitate culture change processes and leadership development to foster an effective organization. Colleague Relations:

Conflict Resolution: Advise management on colleague relations issues, ensuring compliance with employment laws and fair handling of performance and behavioral issues. Workforce Management: Manage essential HR projects, actively participate in project teams, and ensure effective communication and collaboration. HR Policies and Procedures: Compliance: Conduct communication sessions to enhance understanding of HR policies and procedures among People Managers. HR Business Partnering:

Business Strategy Alignment: Ensure compliance with HR policies and procedures, aligning HR strategy with business goals.

HR Advisory: Provide HR advisory to Business Leaders, identifying critical workforce segments and implementing HR solutions to execute the HR strategy. Compensation & Benefits: Compensation Management: Partner with HR Operations to enhance colleagues' understanding of compensation and benefits programs.

Market Analysis: Analyze market trends and make recommendations for a competitive total rewards system. General HR Duties & Administration:

Project Leadership: Lead HR projects, develop and implement HR policies and procedures, and manage and motivate the HR team.

ISO Management: Expert in ISO 9001:2015, ISO 14001:2015, and OHSA 45001, ensuring compliance with quality, environmental, and safety standards.

Turnover Management: Develop employee retention plans to reduce recruitment needs and ensure smooth HR operations. Government Relations: Manage government-related HR issues and maintain compliance with local regulations. Additional: Project Management Experience Project Management Institute (PMI) Member Completion of Project Management Course as a PMI member and a professional with a solid foundation in project management, I have successfully applied project management principles to HR initiatives, ensuring their seamless execution. My project management experience includes:

Flawless Project Implementation: Demonstrated the ability to coordinate internal resources and third-party vendors to execute projects flawlessly.

Timely and Cost-Effective Completion: Achieved timely, within-scope, and within-budget completion of all projects, ensuring efficient resource utilization.

Scope and Objective Definition: Proficient in establishing the scope and objectives of projects, involving all relevant stakeholders, and ensuring their technical feasibility. Resource Allocation: Assured adequate resource allocation and availability to meet project requirements. Project Planning: Developed detailed project plans to track progress and manage scope, schedule, and cost changes using appropriate verification techniques.

Performance Measurement: Utilized relevant tools and techniques to measure project performance, providing reports and escalation to management when needed.

Stakeholder Management: Established and maintained strong relationships with all project stakeholders, including clients, to ensure project success.

Risk Management: Minimized project risks by conducting thorough risk assessments and management. Vendor Management: Ensured that third parties and vendors were effectively established and maintained for project success.

Documentation: Maintained comprehensive project documentation, keeping it up-to-date throughout the project lifecycle. Employed Object Oriented design practices to create efficient, modular and reusable software Country HR & Admin Manager

Indomie Egypt

Conduct Job Evaluation Standards and Updates

Updates and maintains job evaluation standards, such as Grade Level Matrices and Benchmark Jobs. Cairo, Egypt

Develops and revises evaluation manuals and forms, ensuring alignment with organizational objectives. Impact Assessment and Adjustments

Evaluates the effects of organizational changes on job roles, initiating updates to job descriptions as necessary. Coordinates with relevant departments to ensure accurate and timely adjustments. Statistical Reporting and Strategy Support

Prepares periodic statistical reports on position grading trends, providing insights to assist in strategic decision making and long-term manpower cost management. Collaboration and Certification Compliance Collaborates with Quality Assurance and Continual Improvement teams to secure and maintain certifications such as ISO and Risk Management. Ensures all activities comply with health and safety regulations. Strategic HR: Developed and implemented HR strategies aligned with business goals, resolving issues, overseeing recruitment and selection, and ensuring legal compliance. Talent Development: Developed, engaged, motivated, and retained human capital to meet current and future business needs.

Performance Management: Implemented performance appraisals to drive high employee performance. Compliance: Ensured compliance with legal requirements in all aspects of HR management. HR Executive

TOYOTA QATAR

EXECUTIVE HUMAN RESOURCES

Contribute to the recruitment and acquisition of talent Implement training & development initiatives and conduct employee onboarding Improves workplace efficiency and conflict resolution through HR programs Developing and implementing human resource policies Organize and manage performance-related tasks

Doha, Qatar

Collects and analyses data related to HR metrics such as the time it takes to hire an employee and the turnover rate of that employee.

Set up quarterly and annual employee performance reviews. Provided strategic direction & daily oversight on recruitment needs and programs. Collaborated with the HR Director and Executive Team to develop and implement recruitment & assessment strategies. Projected the future needs of the organization, planned, and executed recruitment policy accordingly. Utilized a multifaceted recruitment methodology to identify, screen, and recruit top-performing candidates for open positions. Developed and maintained an up-to-date Manpower & Resourcing Plan based on company needs; Worked closely with Divisional Managers to understand and agree on business, growth, and related resource requirements on an ongoing basis, ensuring the integration of Resourcing, Succession Planning and Career Development a c t i v i t i e s . Defined, developed, and implemented HR plans, policies, and procedures in line with the company HR strategy to support business objectives.

Collaborated with HR Functions to ensure compliance with labor law, ensuring a competitive remuneration package that met market demands in consideration with business objectives and boosted employee retention. Training And Development Head

Procter & Gamble

Cairo, Egypt

Manage & Supervise training programs which include online seminars, printed manuals, group sessions, training videos, and more.

Identifies organizational or group training needs and requirements by meeting with managers, speaking with employees, or administering surveys.

Review third-party training documentation to determine if it is appropriate and relevant. Modify or create course materials and training manuals to address specific training requirements. Provide face-to-face and online training sessions or hire qualified staff to do so. Organizes training sessions, organizes information technology and other equipment, and administers course registration. Monitors and updates training programs and manuals to ensure effectiveness and currency. Collaborate with managers to address learning issues, training issues, or new educational needs related to specific employees or departments.

Manages the costs of all programs, productions, and publications in order to be accountable to organizational executives for the return on investment.

Specializes in a specific industry and stays informed of its activities and needs by attending regular meetings, conferences, and seminars.

Keep up-to-date with new education and training techniques and methods. Support Line Managers and employees with their development plans. Develop the Annual Training Plan to address skills gaps and identify training needs, with a particular focus on key personnel.

Provide in-house and external training services to meet the training and development needs of the Company. Identify suitable training providers available, both locally and overseas, in order to deliver training objectives in line with management's requirements, and coordinate the training delivery process to ensure achieving training goals. Ensure and recommend the appropriate procedures for identifying and developing high-potential key personnel to contribute to the succession planning process.

Support the Career Development Planning process, and advise the appropriate development actions to be taken to develop all company employees at all levels.

Assist with the development and implementation of a Mentoring and Coaching Programmed for all Post holders, Graduate Developers, and Trainees. Ensure these programs are monitored and reported on. Design, develop and implement talent programs.

Manage and successfully implement students' sponsorships. Performance Management:

Participate in the establishment and maintenance of effective performance management policies, processes, and systems within the company

Manage all phases of the Performance Management cycle (planning, review, and appraisal). Analyze and publish periodic internal reports on performance management practices and p r o c e s s e s .

Support the Performance Improvement process for employees who are underperforming in their current roles by ensuring that Performance Improvement Plans are in place, and well-tracked. Talent Management:

Develop an efficient talent management framework for the company, including succession planning, career development, competence development, and performance management for an efficient career management plan. Ensure that training and competency development requirements for the potential successors are identified and delivered. Quality, Health, Safety, & Environment

Adhere to all relevant QHSE policies, procedures, instructions, and controls so that the company provides a safe, world- class, secure, and environmentally responsible service to customers, the public, and its own people. Policies, Systems, Processes & Procedures:

Implement approved departmental policies, processes, and procedures. Carry out all other duties as directed by the immediate Manager. EDUCATION

MBA in Human resource management, Swiss Business School (GPA: 3.4) Zurich, Switzerland Gained advanced knowledge in strategic HR practices, organizational behavior, and talent management Developed expertise in areas such as performance management, compensation and benefits, and labor relations Engaged in case studies and projects simulating real-world HR challenges in global business environments Enhanced leadership and decision-making skills through collaborative team projects and executive seminars Diploma in Professional certified trainer, The American University of Cairo (GPA: 3.7) Cairo, Egypt Mastered advanced instructional design techniques and adult learning principles Mastered advanced instructional design techniques and adult learning principles Gained proficiency in training needs assessment, curriculum development, and program evaluation Enhanced presentation and facilitation skills for both in-person and virtual training environments Learned to incorporate various training methodologies and technologies to maximize learning o u t c o m e s Diploma in Sales and Marketing, American university of Cairo (GPA: 3.5) Cairo, Egypt Gained in-depth knowledge of marketing principles, consumer behavior, and sales strategies Developed skills in market research, product positioning, and brand management Learned to create and implement effective marketing campaigns across various channels Enhanced understanding of digital marketing techniques and analytics Improved negotiation and customer relationship management skills CERTIFICATIONS

Managing with an HR Perspective