Customer Service Sales Representative
Resume:
Piyush Sandil
Toronto, Ontario
**************@*****.***
PROFESSIONAL SUMMARY
An MBA graduate from Trinity Western University with a combined three years of experience in customer service and sales. CIFC certified, I am seeking an opportunity with a financial institution to effectively apply my skills and knowledge. Awarded Rank 1 for opening the most accounts in the entire region of Canada at President’s Choice Financial. EDUCATION
CIFC- Canadian Investment Funds Course. (IFSE Institute) (August-2024) MBA-International Business (Trinity Western University, Langley, Canada) (Aug 2022 – June 2024) WORK EXPERIENCE
Shoppers Drug Mart
(Pharmacy Assistant) (May 2024- Present)
• Managed prescription filling, ensuring accurate dosage and labeling, and conducted quality checks for medication before dispensing.
• Coordinated prescription pickup and drop-off services, providing timely and efficient service to patients and maintaining clear communication.
• Utilized Healthwatch software to track and process prescriptions, manage patient records, and ensure the accuracy of medication orders.
HelloFresh (May 2023 – May 2024)
Sales and Customer Experience Representative
• Provided exceptional customer service by building lasting relationships with customers, understanding their needs, and delivering personalized product recommendations.
• Resolved customer concerns promptly and effectively.
• Demonstrated strong sales and marketing skills by consistently exceeding monthly sales targets.
• Utilized upselling and cross-selling techniques to increase revenue. President’s Choice Financial (Banking) (Jan 2023- April 2023) Financial Sales Representative.
• Educating customers on the benefits and security features of our banking system, emphasizing convenience and fraud protection. Offering tailor recommendations Offering tailor recommendations and preferences.
• Highlighting differences between debit and credit cards, and their respective advantages for everyday transactions and building credit.
• Guide customers through the simple process of opening accounts an account ensuring a seamless experience.
• Gained knowledge of CDIC protection and how the Canadian banking system safeguards client deposits and financial assets.
Zoofin Pharmaceutical (India) (October 2020- July 2022) Customer Service Representative.
• Handle customer complaints with care and understanding, striving to provide satisfactory solutions and ensure positive customer experiences. Implementing efficient organization and accuracy of documentation for efficient record-keeping.
• Assist patients in scheduling appointments with healthcare professionals, ensuring timely and convenient access to medical services.
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