Medical Billing Customer Service

Samantha Airth

*** *. ***** ** ***** River, OR **537 541-***-****

***************@*****.***

Professional Profile

Recent Graduate with an associate degree seeking a position in the Medical Billing or Coding Department. My 3.78 GPA and 100% submission rate shows that not only do I complete all my work, but I complete it with accuracy. 10+ years managerial experience. I'm a self-starter, hard worker, and the skills I have learned while earning my degree will make me an asset to any medical practice. Energetic professionals ready to bring medical training and new ideas to a progressive healthcare facility that demands and recognizes efficient and effective practice.

Proficiencies: MS Excel; MS Word; MS PowerPoint; Typing Speed: 35 WPM

Skills: Problem solving skills; Critical thinking skills; Attention to detail; Resource inventory (counting or tracking office supplies); Resourceful

Honors/Awards: Ultimate Medical Academy Dean's List Ultimate Medical Academy Honor Roll

Key Qualifications

Medical Billing Accounts Receivable Collections Co-Pay Deductibles Co-Insurance Posting Payments Government (Medicare & Medicaid) Third Party Payers Electronic Health Records (EHR) Electronic Medical Records (EMR) Workers Compensation Insurance Verification Front Office Operations Medical Office Procedures Scheduling Medical Terminology Anatomy & Physiology

Education

Ultimate Medical Academy Associate of Science Degree – Medical Billing and Coding, 2022

Fully accredited, accelerated program supplying instruction in medical billing and ICD-10, CPT and HCPCS coding for diseases, surgeries, and medical procedures. Program content includes electronic health record (EHR) systems, accounting methods, and processes for preparing and submitting healthcare claims. Research, professional writing, critical thinking, and communications skills are emphasized throughout the program.

Experience

Lil' Pantry– Rogue River, OR 07/2017-07/2019

Deli Clerk

Performed food services for customers

Maintained deli with attention to cleanliness and food safety standards

Prepared food for customers

First Call Resolution– Grants Pass, OR 08/2015-01/2016

Customer Service Representative

Resolved customer complaints, refund requests, exchanges, and made adjustments to customer accounts

Answered customer telephone and e-mail inquiries

Kept record of services provided

Assisted customers in troubleshooting and fixing issues they had with their GoPro cameras

McDonald’s– Coos Bay, OR 08/2005-10/201

Manager

Trained and managed 5-15 person crew

Estimated food and beverage costs, requisitioning, and purchasing supplies

Directed cooking and preparing of food meeting food safety guidelines

Interviewed, hired, and trained personnel

Performed end of month duties, including profit & loss statements

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