Medical Assistant Patient Care
Resume:
Christina Woodson
Houston, TX *****
*******.*********@*****.***
Experienced Medical Assistant with extensive knowledge of medical regulations and policies. Offers Strong dedication to informed patient care, administrative excellence and confidentiality. Authorized to work in the US for any employer
Work Experience
Medical Assistant
Memorial Hermann Health System-Houston, TX
February 2023 to July 2024
Assisting providers in the administration of patient care in assigned clinical areas. Patient care within the scope of a MA
Schedule patient appointments, ensure medical necessity compliance, and verify eligibility for care. Prior authorization, CPT code
Medical Assistant/ Patient Access Representative
Medley Staffing ( NightLight Urgent Care)-Pearland, TX February 2022 to February 2023
Greeting incoming patients and escorting them to exam rooms Obtaining patient vital signs such as blood pressure, pulse, height, weight, and temperature Manage and update patient information into clinic database utilizing Docutap, Solv, and EMR
Assist Physician with casting and splinting
Performing urinalysis dipstick, flu test, strep test, and COVID testing Respond to all patient concerns through voicemail and email under the doctor’s authority Collaborate with the physician to send prescriptions, relay exam results and patient scheduling Calling patients with their laboratory results with doctor's notes Requesting medical records updating patients' chart in a timely matter Obtained patient’s insurance and determined eligibility for benefits for specific services Medical Assistant
Sagis (Methodist Clear Lake)
February 2022 to February 2023
• Room patients
• Obtain urine and saliva samples from patients for the purpose of laboratory testing
• Complete and fill out requisition with correct testing information, current medication and insurance information
• Pack and prepare specimens for shipping
• Facilitate the collection, processing and shipping of urine specimens
• Follow departmental policies to correctly identify the patient before any specimen is obtained
• Insurance Verification
• Demonstrate customer service and compassion when interacting with patients, physicians, and clinic staff
• Communicate with, understand, and react effectively to a diverse patient population base
• Strictly adhere to HIPAA guidelines
• Inform Supervisor of low volume shifts, unusual problems or deviations from established procedures
• Maintain neat, clean, orderly patient/work areas at all times
• Order processing & office supplies as needed
Medical Assistant
(COVID Swabber), university of texas md anderson cancer center-Houston, TX February 2020 to February 2022
Greet patients in a professional/empathetic manner Prepares/stocks rooms and escorts patients to rooms Obtaining patient vital signs and preparing patients for COVID testing Create lab orders/print and fill out lab requisitions forms Screening patient to obtain medical information
Ensuring cleanliness after each procedure
Instructs patients as to test preparation according to planned procedure Collected and documented patient pre and post vital signs Tested and recorded blood glucose levels
Verified appropriate lab couriers picked up collected lab specimen Investigates and actively seeks resolution to problems and concerns Ensures safe care to patients, staffs and visitors Interpret and explain policies, procedures, treatment and patient care to patient and families Medical Assistant
MD Anderson Cancer Center-Houston, TX
January 2020 to February 2020
Greet patients in a professional/empathetic manner Prepares/stocks rooms and escorts patients to rooms Obtaining patient vital signs and preparing patients for COVID testing Create lab orders/print and fill out lab requisitions forms Screening patient to obtain medical information
Ensuring cleanliness after each procedure
Instructs patients as to test preparation according to planned procedure Collected and documented patient pre and post vital signs Tested and recorded blood glucose levels
Verified appropriate lab couriers picked up collected lab specimen Investigates and actively seeks resolution to problems and concerns Ensures safe care to patients, staffs and visitors Interpret and explain policies, procedures, treatment and patient care to patient and families Medical Assistant /screener Site Supervisor
PROHEALTH STAFFING (KELSEY-SEYBOLD)-Houston, TX
May 2019 to January 2020
Identify and address all issues at screening site and provide continuous support to both staff and stakeholders
Ensure all personnel are trained and troubleshoot to facilitate efficient workflow Continually explores for improvement in quality survey and daily operations Evaluate and monitor staff placement for better performance flow Respond efficiently to staff and patients concerns Kept sites compliant with OSHA, federal, state and local regulations to prevent any delays Delegated assignments based on plans, project needs and knowledge of individual team members Resolve issues between employees and customers using company policies Medical Records Technician
TUSCANY VILLAGE SKILLED NURSING REHABILITATION-Pearland, TX March 2018 to May 2019
Kept accurate log of requests for medical information and records Processed patient admission and discharge documentation Obtained necessary signatures on information release forms to obtain medical and treatment records from other service providers
Maintained patient records in compliance with security regulations Interacted and communicated easily with department personnel and public Communicated effectively with staff, patients and insurance companies by email and telephone Insurance verification
Upload physician progress notes, history and physicals into electronic medical records Created new medical records and retrieved existing medical records by gathering appropriate record folders and contents and assigning and recording new record numbers Medical Assistant/patient Access Representative
FAMILY URGENT CARE CLINC-Missouri City, TX
March 2015 to March 2018
Collected and documented patient medical information such as blood pressure, height and weight Performed clerical duties, such as word processing, data entry, patient check in and check out Called and faxed pharmacies to submit prescriptions and refills Assisted with routine checkup and diagnostic testing by collecting and processing specimen Prepared patients for X-rays, suture removal and dressing changes Check patient in and check out
Greeting patients and their caregivers on arrival
Collect information such as patient details, history, billing and insurance information Preparing patient admission and discharge documentation Providing patients with billing and payment information Performing general administrative tasks
Education
DIPLOMA in MEDICAL
TEXAS SCHOOL OF BUSINESS - Houston, TX
August 2000
High school diploma
United States
Skills
• Pre-Admission Request
• Excellent Customer Service & multitasker
• Computer proficient Microsoft Office Suite
• Scheduling Database Management
• CPR Certified
• Outstanding Communications skills
• Medical Records
• Insurance Verification
• EMR Systems
• Medical Scheduling
• Laboratory Experience
• Hospital Experience
• Clerical Experience
• Word Processing
• Transcription
• Epic
• Medical Office Experience
• Patient Care
• Triage
• Data Entry
• HIPAA
• Medical Terminology
• Vital Signs
• Medical Coding
• Microsoft Word
• Phone Etiquette
• Cerner
• Quality Assurance
• Computer Skills
• Typing
• Blood sampling
• Phlebotomy
• Allergy care
• Grammar Experience
Certifications and Licenses
CPR Certification
BLS Certification
Additional Information
Insurance verification
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