Kitchen Staff Guest Service

HARRISON RYBAK-DOW

Harker Heights, TX ***** 254-***-**** ********.********@*****.***

Professional Summary

Customer-savvy Restaurant employee accustomed to demanding work with little downtime. Dedicated team player with demonstrated training and problem-solving abilities. Excellent interpersonal and time management skills.

Skills

Cooking Machinery Operation

Kitchen Staff Support

Weighing and Measuring

Critical Thinking

Workplace Safety

Dessert Preparation

Safety Rules

Temperature Monitoring

Proper Food Storage

Reading Comprehension

Kitchen Station Restocking

Sauce and Dressing Creation

Work History

Trainer 12/2019 to Current

Texas Roadhouse Restaurant – Killeen, TX

Scheduled and taught in class and online courses to increase learning opportunities. Tracked attendance and evaluated progress for assigned trainees. Recruited and trained new members of guest service team. Analyzed team performance and identified opportunities for additional training. Educated clients on proper use of products and systems. Dishwasher 06/2021 to Current

Texas Roadhouse Restaurant – Killeen, TX

Helped team meet expected demands by restocking work areas throughout restaurant such as server stations, salad bars and supply cupboards. Stepped into additional roles during busy times to boost coverage of important stations. Troubleshot equipment malfunctions and completed minor repairs to keep equipment functioning.

Efficiently loaded and unloaded dishwashers, cleaning by hand large pots and plates used often by kitchen staff.

Salad Maker 06/2021 to Current

Texas Roadhouse Restaurant – Killeen, TX

Observed customer purchases in line and differentiated between standard portions. Properly labeled and stored food and fresh ingredients in cooler or freezer to optimize freshness.

Backed up servers by setting up trays and completing some food deliveries. Kept drawer balanced by accurately processing cash, credit and debit payments. Replenished serving stations with fresh food and cleaned up spills. Prepared recipe ingredients by washing, peeling, cutting and measuring. Line Cook 07/2021 to Current

Texas Roadhouse Restaurant – Killeen, TX

Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.

Created identical dishes numerous times daily with consistent care, attention to detail and quality.

Changed and sanitized cutting boards, benches and surfaces between tasks to avoid cross- contamination.

Unloaded food supplies from distributor trucks to efficiently organize inventory. Collaborated with servers to collect information about specific customer desires and dietary needs.

Grilled meats and seafood to customer specifications. Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction and repeat business. Maintained well-stocked stations with supplies and spices for maximum productivity. Instructed new staff in proper food preparation, storage, use of kitchen equipment and sanitation.

Wrapped up and stored unused food in appropriate containers and placed in refrigerator to avoid spoilage.

Checked each food item for freshness and provided feedback to kitchen supervisor for removal.

Handled portion control activities according to specified instructions provided by chef. Took food orders from cashiers and cooked items quickly to complete order items together and serve hot.

Prepared average of 250 plus orders each shift.

Adapted meals based on FOH tickets while maintaining accuracy and speed of preparation. Baker 09/2021 to Current

Texas Roadhouse Restaurant – Killeen, TX

Packaged and labeled baked goods with accurate descriptions and ingredients. Established merchandising, sales and profit objectives to drive business success. Resolved customer concerns with positive approach and constructive strategies. Filled out inventory and production sheets and informed head baker of stock levels. Set heat and humidity temperatures for proof box.

Complied with health and safety codes to protect staff and customers. Replenished and rotated food items, following correct food cooling and storage procedures. Served 250 plus Roadhouse Guests daily with professional and effective customer service. Cleaned and maintained kitchen equipment and oven. Determined quantity of product to prepare for next day operation by maintaining detailed production schedule.

Baked consistent quality items by accurately mixing, dividing, shaping and proofing. Mixed, proofed, shaped and baked dough for Roadhouse rolls. Cleaning Specialist 09/2020 to 03/2021

Killeen ISD – KILLEEN, TX

Handled equipment, chemicals and materials properly and with caution. Adhered to safety protocols, resulting in zero complaints, hazards or lost-time accidents. Used time management and efficient cleaning methods to meet deadlines. Mixed, used and properly stored hazardous chemical cleaners to reduce risk of injury or illness. Spot-cleaned stains and repaired scuffs or dings to maintain furniture and walls. Emptied trashcans and transported waste to collection areas. Organized and used industrial cleaning products following strict safety procedures. Promoted building security by locking doors and checking electrical appliances for safety hazards.

Identified repair needs and major maintenance concerns, and escalated issues to management.

Performed daily facility checklists for cleaning floors, wiping down glass entryways and collecting trash.

Used vacuum and shampooers to clean carpeted areas in offices, lobbies and corridors. Maintained floor cleaning and waxing equipment.

Maintained cleanliness of restrooms by washing down and properly sanitizing walls, floors and toilets.

Used power scrubbing and waxing machines to scrub and polish floors. Server Assistant 12/2018 to 06/2020

Texas Roadhouse Restaurant – Killeen, TX

Maintained adequate levels of condiments and well-stocked drink stations to keep service flowing smoothly.

Kept close eye on customers to quickly spot leaving guests and clear tables for future patrons. Managed customer deliveries and assisted with carrying out orders to promote maximum satisfaction.

Transported dirty utensils, dishes and trays to kitchen to help team stay on top of cleaning. Bussed tables between courses and load and unloaded trays to expedite tasks. Assisted with dining room set up prior to and after service period. Provided attentive service and proactively assessed guest needs. Monitored dining room inventory and replenished as necessary. Offered friendly and efficient service to customers, handled challenging situations with ease. Education

High School Diploma 06/2019

Harker Heights High School - Harker Heights, TX

Car Detailing/Customizing

I am very interested in car detailing and customization. I am starting on my own car to hopefully advertise my skills. It is something I am very passionate about and I want it to be something people actually like.

Contact this candidate