Property Manager Management

Shelly Casey

+1-219-***-**** *********@*****.*** Murfreesboro, TN 37130

WORK EXPERIENCE

Floating Community Director, Elmington Property Management

July 2023 - Present

•Tax Credit Communities

•Led a team of professionals in achieving department goals and objectives.

•Enforced lease agreements to ensure compliance with property rules and regulations.

•Managed budgets effectively to maximize resources and achieve financial goals.

•Maintained positive relationships with residents by addressing concerns and issues promptly.

•Coordinated with vendors to ensure timely and quality service delivery.

•Conducted regular property inspections to uphold safety and quality standards.

•Trained employees as needed

•Completed recertification and move in files

Property Manager, Crossings at Hazelwood and Crossings at Greenland, Peak Made Realty

January 2023 - July 2023

•Student /shared living community under renovation and transition to a conventional community

•Cultivated positive tenant relations by addressing issues and concerns in a timely and professional manner.

•Drafted and negotiated lease agreements with prospective tenants to ensure compliance with property guidelines.

•Selected reputable vendors to provide quality services and goods for property maintenance and improvements.

•Managed budget allocations effectively to ensure optimal financial performance of the property.

•Conducted regular property inspections to assess maintenance needs and ensure adherence to safety regulations.

•Coordinated maintenance tasks and repairs promptly to prevent disruptions and maintain property value.

Community Director, Landmark at Wynton Pointe

June 2021 - January 2023

•Conventional community under renovations.

•Managed budgets effectively to ensure resources were allocated efficiently and cost-effectively.

•Supervised 7 staff members to maintain high levels of productivity and performance.

•Cultivated strong relationships with residents to address concerns and enhance satisfaction.

•Oversaw property maintenance activities to uphold cleanliness, safety, and overall aesthetic appeal.

Property Manager, Berkshire Place Apartments

September 2019 - June 2021

•HUD Section 8 community.

•Completed interim recertifications, annual recertifications and move ins.

•Completed monthly EIV reporting and followed up and verified any additional information needed to clear up any discrepancies.

•Managed relationships with vendors to ensure timely delivery of services and products.

•Oversaw leasing activities including screening potential tenants and negotiating lease agreements.

•Coordinated property maintenance tasks to uphold safety and appearance standards.

•Monitored budgets to optimize financial performance of property.

•Cultivated positive tenant relations through effective communication and conflict resolution.

Assistant Manager / Bookkeeper, Student Quarters, Peak Made Realty

July 2016 - September 2019

•Student /shared housing community.

•Processed all rent payments and monthly financial reporting as well as end of month close out.

•Led a team of employees to achieve set goals and objectives within the department.

•Managed departmental budget effectively to ensure resources were allocated efficiently.

•Processed payroll accurately and on time for all department employees.

•Provided exceptional customer service to enhance overall customer satisfaction and loyalty.

Community Director, Niles Housing Commission

March 2014 - May 2016

•PHA community

•Approved all files for certifications and move ins.

•Pulled all EIV monthly reports and completed all follow up or verifications to clear up any deficiencies.

•Processed all rent payments.

•Managed budgets efficiently to ensure optimal use of resources.

•Cultivated positive relationships with residents to address concerns and enhance community atmosphere.

•Ensured property maintenance standards were met through regular inspections and repairs.

•Monitored lease compliance to uphold legal and contractual obligations.

Property Management Affordable Housing Market, Variety of Communities

July 1998 - March 2014

Variety of Section 8, Rural Development and Tax Credit Communities

•Established positive tenant relations through effective communication and prompt response to inquiries.

•Enforced lease agreements in accordance with property regulations and policies.

•Managed budget allocations to ensure cost-effective maintenance and property improvements.

•Performed routine property inspections to identify maintenance needs and ensure tenant satisfaction.

•Ensured compliance with fair housing laws and regulations in all property management practices.

•Coordinated maintenance tasks and repairs to uphold property standards and address tenant concerns.

EDUCATION

Knox High School

1990

Diploma, General Studies

SKILLS

Accounts Payable, Bookkeeping, Budget Management, Collection Management, File Compliance, Computer Literacy, Customer Retention, Customer Service, Detail Oriented, Entrata Leasing platform, Fair Housing, Flexibility, HUD EIV reporting, Knock CRM platform, Lease Agreements, Mentoring, Multi-Tasking, Property Leasing / Sales, Property Management, Real Page One Site leasing platform, Section 8 HUD HCV and PBV programs, Service Orientation, Supervisory Experience, Tax Credit, UltiPro / Paylocity / Paycom time card/punch platforms, Vendor Management, Yardi Leasing platform

CERTIFICATION AND LICENSES

Certified Occupancy Specialist - COS Certification 2013

Reference available upon request

Contact this candidate