Inventory Control Customer Service
Resume:
sarah saxton
Columbia station, OH, *****, US
***********@*****.***
Work Experience
Self Employed, Independent Contractor
Including but not limited to: construction, repair, painting, basic maintenance, auto, boat, motorcycle mechanic, house cleaning 04/01/2018 - 10/01/2021
west marine, Assistant Manager, inventory control
specialist
Confer with company officials to develop methods and procedures to increase sales, expand markets, and promote business.
Plan and coordinate advertising campaigns and sales promotions and prepare merchandise displays and advertising copy.
Establish and implement policies, goals, objectives, and procedures for their department.
Direct and supervise employees engaged in sales, inventory- taking, reconciling cash receipts, or in performing services for customers.
Inventory stock and reorder when inventory drops to a specified level.
Enforce safety, health, and security rules.
Keep records of purchases, sales, and requisitions. Estimate consumer demand and determine the types and amounts of goods to be sold.
Monitor sales activities to ensure that customers receive satisfactory service and quality goods.
Perform work activities of subordinates, such as cleaning and organizing shelves and displays and selling merchandise. Provide customer service by greeting and assisting customers and responding to customer inquiries and complaints. Examine products purchased for resale or received for storage to assess the condition of each product or item.
Instruct staff on how to handle difficult and complicated sales. Establish credit policies and operating procedures. Assign employees to specific duties.
Formulate pricing policies for merchandise, according to profitability requirements.
Examine merchandise to ensure that it is correctly priced and displayed and that it functions as advertised.
Plan and prepare work schedules and keep records of employees' work schedules and time cards.
Review inventory and sales records to prepare reports for management and budget departments.
Hire, train, and evaluate personnel in sales or marketing establishments, promoting or firing workers when appropriate. Inventory control
03/01/2015 - 06/01/2018
global auto body, Office Manager (Management)
Research, compile, and prepare reports, manuals,
correspondence, or other information required by management or governmental agencies.
Maintain records pertaining to inventory, personnel, orders, supplies, or machine maintenance.
Interpret and communicate work procedures and company policies to staff.
Analyze financial activities of establishments or departments and provide input into budget planning and preparation processes.
Provide employees with guidance in handling difficult or complex problems or in resolving escalated complaints or disputes.
Resolve customer complaints or answer customers' questions regarding policies and procedures.
Develop or update procedures, policies, or standards. Prepare and issue work schedules, deadlines, and duty assignments for office or administrative staff.
Supervise the work of office, administrative, or customer service employees to ensure adherence to quality standards, deadlines, and proper procedures, correcting errors or problems.
Keep informed of provisions of labor-management agreements and their effects on departmental operations.
Develop work schedules according to budgets and workloads. Recruit, interview, and select employees.
Evaluate employees' job performance and conformance to regulations and recommend appropriate personnel action. Implement corporate or departmental policies, procedures, and service standards in conjunction with management.
Make recommendations to management concerning such issues as staffing decisions or procedural changes. Review records or reports pertaining to activities such as production, payroll, or shipping to verify details, monitor work activities, or evaluate performance.
Discuss work problems or grievances with union
representatives.
Design, implement, or evaluate staff training and development programs, customer service initiatives, or performance measurement criteria.
Coordinate or perform activities associated with shipping, receiving, distribution, or transportation.
Arrange for necessary maintenance or repair work.
Discuss job performance problems with employees to identify causes and issues and to work on resolving problems. Compute figures such as balances, totals, or commissions. Plan for or coordinate office services, such as equipment or supply acquisition or organization, disposal of assets, relocation, parking, maintenance, or security services. Coordinate activities with other supervisory personnel or with other work units or departments.
Train or instruct employees in job duties or company policies or arrange for training to be provided.
Monitor inventory levels and requisition or purchase supplies as needed.
Consult with managers or other personnel to resolve problems in areas such as equipment performance, output quality, or work schedules.
Insurance co. liaison
Complete job estimates
Education
1997
north olmsted high school, GED in General Studies 2010
Powersport institute, Vocational in power sport mechanic
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