D'Zire Brown
Washington, DC *****
************@*****.***
Work Experience
Team Leader
pizza - Washington, DC
May 2022 to Present
• Create an inspiring team environment with an open communication culture
• Set clear team goals
• Delegate tasks and set deadlines
• Oversee day-to-day operation
• Monitor team performance and report on metrics
• Motivate team members
• Discover training needs and provide coaching
• Listen to team members’ feedback and resolve any issues or conflicts
• Recognize high performance and reward accomplishments
• Encourage creativity and risk-taking
• Suggest and organize team building activities
Technology Sales Representative
Market Source - Washington, DC
October 2021 to December 2021
• Assist customers with activating and setting-up new electronic devices such as smartphones upon purchase.
• Answer customer questions, make recommendations for products and services based on customers’ needs and preferences, and share information about promotions to customers.
• Operate point of sales systems, complete transactions, and maintain balanced cash drawers.
• Create appealing sales displays, re-stock merchandise, and direct customers to appropriate areas of the store.
Cashier
Chick-fil-A - Washington, DC
October 2018 to November 2020
• Completed cash and card transactions using point of sales systems, made change accurately, and maintained balanced cash draws throughout each shift.
• Discounted purchases by verifying and redeeming coupons, and entered price changes by referring to sale sheets and current specials.
• Maintained a safe and clean working environment by complying with all health and safety standards.
• Listened to customer concerns and complaints and worked with them to achieve a resolution.
• Provided information about products and services and answered customer questions. Education
Healthcare Administration
University of Phoenix - Phoenix, AZ
July 2022 to Present
High School Diploma
Frank W. Ballou Senior High School - Washington, DC June 2019 to June 2019
Skills
• Critical Thinking
• Decision Making
• Communication
• Problem Solving
• Problem Solving
• Time Management
• Organization Skills
• Cash Handling
• Effective Customer Service
• Teamwork