Ashley Keener
Loretto, TN *****
Phone 931-***-****
Email: ***************@******.***
Objective:
To acquire a position that requires the ability to monitor, maintain, and report the financial and physical status of projects to the Operations Manager. As a primary contact for clients, maintaining effective communications, attending status meetings and leading and managing the activities of the project team to ensure project progresses on schedule and within prescribed budget. Manage and communicate a clear vision of the project's objectives, and motivate the project team to achieve them; create a project environment that enables peak performance by team members.
Education:
-North West Shoals Community College:
Associates of Science
-University of North Alabama:
Bachelors of Business Administration
Experience
XCOM Project Manager- June 2021- August 2024
Manage various restoration projects following scope of work and works with staff to ensure the remediation plan and timeline are completed.
locates, redlines, invoicing (aerial as well as underground projects) routing, Onboarding
Respond to all leads and maintain communications in company platform..
Inspect, estimate and manage all types and sizes of losses from start to finish.
Perform an initial damage assessment with the client. Educate the client on the process of mitigation, the timing of service delivery, and realistic expectations for this process. Identify and address any concerns.
• Being Proficient in Microsoft Office, Exel, Spreadsheet, OneDrive, Cobra, Coupa, Outlook, OneNote, Teams, Edge, Google Docs, Sheets, Finance, Drive, Meet, Earth, Smart Sheets, Jotform, Microsoft Azure.
Produce a detailed, accurate and profitable scope of work and obtain agreement with insurance provider to provide to the customer.. As well as completing onboarding packets.
Document the estimate for client utilizing company protocol. Also produces supplements and change orders as required.
Assumes accountabilities for all daily operations of the specific project and acts as or works directly with the crew members on each project.
Serves as the client contact and deal with all the logistics and production performance factors of the all assigned projects.
Manage job progression and fully document each job in detail in specified company programs on a timely basis.
Ensure that the company health and safety policies and procedures are followed and that all crew personnel are up to date with all health and safety procedures and training.
Ensure each job is completed in accordance with ANSI/IICRC Standards and Company protocols for remediation.
Ensure project requirements and schedules are being fulfilled and deadlines are achieved.
Maintain professionalism to portray the company in a positive manner.
Ensure delivery of excellent customer service and quality controls.
Pull permits when required and ensure each project is able to pass city inspection
GoodFloInc, LLC (GFE)
74 Wye Dr, Ormond Beach FL 32174
February 2021- December 2021
Resource Management
Oversee organization's telecommunications systems, ensuring that they are functioning effectively as they become available.
•Negotiate contracts with telecommunications vendors and service providers
•Stay up-to-date with the technologies and trends
•Develop and manage all payroll and budget.
•Ensure that systems are in compliance with relevant laws and regulations.
•Train employees on how to use telecommunications systems effectively
•Ensure all subcontractors are routed and dailies are completed and returned by the end of the business day.
Tennessee Technical Services
January 2018- April 2022
126 OldBear Creek Pike, Columbia TN 38456 — Administrator/OSP Coordinator
Perform daily walk throughs of all projects
Inspect, assist and quality control all types and sizes of losses from start to finish
Assume accountabilities for all daily operations of the specific project and acts as or work directly with the crew members on that project.
Serves as the client secondary contact for any concerns or questions
Manage job progression and fully document each job in detail for project manager to update systems on a daily basis.
Record daily progress pictures and upload into company system
Pick up and deliver material for subcontractors/ help them with removal of garbage from site daily
Ensure subcontractors on projects maintained a clean and professional workplace and protected all clients personal belongings
Maintain professionalism to portray the company in a positive manner.
Ensure delivery of excellent customer service and quality controls.
Other duties as assigned
-References available upon request.