Customer Service Mail Clerk
Resume:
Wanda G. Murphy
Hampton, VA *****
216-***-**** (cell)
********@*****..***
PROFILE:
Word Processing MS Excel
Mail Clerk Maintained Statistics
Collections Field Investigation
Statement Writing Letter Writing
Customer Service Negotiated/Settled Claims
Assisted in Presparation for Litigation
EXPERIENCE:
Greater Cleveland Regional Transit Authority (RTA)
Cleveland, Ohio 44113
September, 1977 to April 1, 2005 (Retired)
ACHIEVEMENTS:
Claims Clerk/Mail Clerk
Claims Secretary
Administrative Assistant
Claims Investigator/Adjuster
RESPONSIBILITIES:
Claims Reports/Statements
Evaluated and Adjusted Claims
Collector for Property Damage
Field Investigation
Word Processor
Mars Employment Inc.
March 7, 2008 to June, 2008
Customer Service Representative
RESPONSIBILITIES:
Took overflow calls for customer service department.
Sales Representation
Hidden Potential Educational Services
January, 2009 and March 2009
Contract Tutor for Cleveland School District
Director Katina Perry (1-330-***-****)
(Assignment has concluded until Fall Session)
RESPONSIBILITIES:
Tutored one on one elementary reading program
Precise Marketing
April, 2009 to June, 2009
Linda Sackett –Trainer/Director
PO Box 83
Cope, CO 80812
RESPONSIBILITES:
Sales Representative (at home)
Inbound Customer Sales Calls
Outbound Customer Sales Calls
EDUCATION:
Glenville Senior High School, Cleveland, Ohio - Graduated 1974
Myers College (formerly Dyke College), Cleveland, Ohio
No Degree Obtained. Attended 1 year in Secretarial/Administrative Courses
Claims and Insurance Courses and Seminars provided by RTA
Ohio Department of Insurance
Variable Annuities Life License
Issued December 29, 2008
References are available upon request.
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