Information Technology Account Executive

PROFILE

I am a results driven Sales Professional with 8+ years of experience in both B2B and B2C Sales. I have driven large scale revenue and garnered consistent success in multiple sales roles, growing in responsibility across the Health, Wellness & Fitness, Information Technology & Services, and Telecommunications sectors. EXPERIENCE

BUSINESS OWNER

ESCAPE REALITY RENTALZ JUNE 2020-PRESENT

• Providing reliable transportation to consumers and business professionals visiting the Tampa/Orlando area on a short- or long-term basis.

• Research vehicles through various car dealership websites.

• Schedule appointments to view and test drive vehicles through email or phone Negotiate contract terms

Finalize the deal

• Will be expanding into the Airbnb market in the future. ACCOUNT EXECUTIVE

VALIDIC JULY 2019- JUNE 2020

Overseeing end-to-end sales process including opportunity identification, pipeline creation, deal closing, contract execution and transition to operations team. Building and maintaining individual sales pipeline to support an overachievement of established objectives by successfully qualifying leads at the outset of the prospecting process.

Utilizing business acumen to maintain ability to articulate Validic’s products and capabilities while aligning them with client’s business realities and requirements. Utilizing Salesforce hygiene to document sales processes, activities and results. Exercising strong relationship building techniques to ensure positive long- term experience, and revenue generation.

SALES DEVELOPMENT REPRESENTATIVE

VALIDIC SEPT 2018- JULY 2019

Prospected for new business by following-up on web generated, marketing qualified leads and accounts. Conducted initial Discovery Calls to sales qualify leads, and determine fitness for the next step in the sales process, technical demonstration.

Sent an average of 700+ emails weekly to keep a continuous flow of prospects in the sales pipeline. INBOUND SALES REPRESENTATIVE

LENOVO OCT 2016 - SEPT 2018

Consulted with Small and Large Accounts across the Business, Consumer and Education sectors to identify specific hardware (laptops, desktops or tablets) to best enable their needs. Exceeded monthly expectations by setting higher than required goals and analyzing progress to goal daily, and weekly.

Successfully integrated exceptional customer service with alignment to the overall sales process/protocol via telephone and chat communication.

Supported orders across multiple industries that have exceeded $65,000 USD in Lenovo revenue. Exceeded quarterly quotas of $300,000 or more by over 100% and exceeded over 128% of targeted quota throughout my final year with Lenovo.

INBOUND SALES REPRESENTATIVE

TIME WARNER CABLE SEPT 2014 - AUG 2016

Unanimously, met and exceeded monthly goals for New Customer Relationships, Monthly Recurring Revenue, Product Service Units installed and Triple Play Sell In. Resolved new and existing customers concerns with new services, upgrades of service and current service offerings. Effectively utilized TWC sales techniques to identify the right package for a customer, close the deal, and adequately enter the order.

Ensured each customer received delivery of the necessary information for package agreements and product installs.

SPECIAL PROJECT: NEW HIRE MENTOR

TIME WARNER CABLE MAY 2014 - SEPT 2014

Offered exceptional sales enablement/ training to support New Hires as they onboarded with TWC. Assisted in helping New Hires understand selling techniques to support transitioning standard billing or repair calls into sales opportunities.

Trusted advisor to New Hires providing performance feedback to help them better service current, and potential customers.

CUSTOMER CARE (SALES) PROFESSIONAL

TIME WARNER CABLE APRIL 2011 - SEPT 2014

Provided accurate, and consistent information to new and existing customers with concerns specific to billing, troubleshooting and service offerings while utilizing outstanding customer service best practices. Learned needs and built rapport with customers to effectively up-sell new and existing packages and services offered by Time Warner Cable.

PRODUCTION ASSISTANT

AMERICAN BRODCAST COMPANY (ABC11) WTVD NEWS JULY 2009 - MAY 2010 Interpreted, created and produced graphics and maps for newscasts utilizing software such as Photoshop & Curious Maps, ensuring all graphics were accurate and ready to be aired. Ran the teleprompter for newscasts, promotional spots, news cut-ins and other recorded shows. STUDENT INTERN

AMERICAN BRODCAST COMPANY (ABC11) WTVD NEWS JAN 2009 - MAY 2009 Assisted in the production of on-air, radio & print "spots" to promote ABC11-TV in the greater Raleigh-Durham region and ABC-11 America broadcasted across the country. Produced on-air voice-over copy, maintained organized databases ensuring file integrity, dubbed tapes, logged tapes, and helped to support day to day production needs.

REFERENCES AVAILABLE UPON REQUEST

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