Front desk medical Receptionist

Natalie Ellerbee

McDonough, GA

Highly-professional and talented Medical Records Clerk with a solid experience in collecting and validating patient data as well as handling and maintaining medical records in a licensed health-care facility. Possess excellent organizational, multi-tasking, reporting, record-keeping and time-management skills as well as proficiency with computer programs and thorough understanding of medical laws and terminology. Authorized to work in the US for any employer

Work Experience

Front Office Medical Receptionist

Piedmont kidney Institute-Atlanta, GA

February 2023 to Present

Perform various clerical duties including :

• Answering Telephone, Taking messages, scheduling appointments

• Copying, creating files .

• Responsible for data entry

• collecting accurate insurance information

• Confirming patient appointments, verify insurance information

• Obtain accurate information from patients and ensure all patient packets completed and scanned into patient records.

• Check patients in, checkout patients, Collect copays and payments for patient account balances

• Prepare patient charts in advance and file patient charts, maintain patient privacy

• Run end day reports daily at end of each day for copays and account balances collected

• Assist with scheduling needs : rescheduling appointments

• Collecting referrals for new patients prep for review by physicians

• Open the office, make sure faxes in the proper doctor and Medical assistant inboxes

• Perform other related duties as directed or assigned

• Epic Ready

• Referral administrative

• HIPPA and OSHA Certifications

Medical Records Clerk

CIOX Health-Stockbridge, GA

February 2017 to January 2021

• Creating, assembling, distributing, and maintaining patients' medical records primarily in electronic format to ensure smooth functioning of medical records department

• Responding and interacting with physicians as well as patient-care team to gather patients medical histories, symptoms, diagnosis or treatments

• Building and maintaining patient's trust and confidence as well as protecting healthcare operations by assuring accuracy and confidentiality of all the related information or records as per departmental policies

• Actively participating in quality improvement activities as well as assisting medical records supervisor in preparing statistical reports

• Developing and maintaining a master patient index by assisting supervisors in conducting medical record audits and clearly communicating any inaccuracies to healthcare staff Medical Records Clerk

Baptist Physicians Network-San Antonio, TX

February 2016 to September 2017

• Maintained electronic and paper-based patients' files and other healthcare records in a manner consistent with medical, administrative, and legal regulations

• Processed admission and discharge records in an accurate and timely manner as well as filed lab or X- ray test reports, slips and other related information into patients' charts

• Supplied nursing staff or doctors with requested forms and documents, including test reports that were not filed in medical charts as well as pulled patient charts to answer related questions or concerns

• Scanned new discharge charts into electronic medical record system as well as maintained completed medical records

• Gathered and managed patients' demographic and related information from various sources as well as assembled medical records of new patients

• Maintained and secured sensitive information by keeping medical and healthcare records confidential in compliance with local, state, and federal laws or regulations Medical Records Clerk

Blanch Field Army Community Hospital-Fort Campbell, KY May 2012 to June 2013

• Sorted and filed all patient information as well as processed expired patient information

• Prepared new medical records and updated existing ones to maintain accuracy and completeness as well as revised, edited and proofread various healthcare documents as required

• Maintained health records as well as organized and managed a system of patients' files and records concerning diagnoses, treatments, admissions, and discharges

• Assured that charts were counter-signed by physicians and checked for completeness as well as released information when directed by medical records supervisor or director

• Answered requests from healthcare provider for medical records timely and appropriately as well as researched lost or missing records and patient information in accordance with established procedures

• Adhered to healthcare and regulatory policies for handling confidential information as well as attended quality improvement programs as required

• Engaged in ongoing training and educational activities as well as maintained up-to-date knowledge of latest industry trends

Education

Associate of Science in Healthcare Administration

Ashworth College - Norcross, GA

2013

Skills

• More than 2 years of experience as a Medical Records Clerk with good knowledge of medical terminology and related laws (HIPPA), applicable privacy laws, medical record processing as well as procedures for releasing medical records

• Ability to handle multiple tasks simultaneously in a fast-paced environment and within strict deadlines

• Excellent record-keeping skills along with the ability to keep patient records or information confidential and secure

• Strong documentation and computer skills, and proficiency in using MS Office products, Outlook, database applications, and EMR system

• Good team-working skills and ability to complete responsibilities in a timely manner

• Effective communication and interpersonal skills with the ability to build and maintain good working relations with physicians, nurses, and other medical team members

• Strong analytical and assessing skills along with the ability to solve complex problems in a timely and effective manner

• Proofreading

• Clerical Experience

• Medical Office Experience

• Hospital Experience

• Team Work

• Reliability

• Medical Scheduling

• Medical receptionist

• Documentation Review

• Insurance Verification

• Data Entry

• HIPAA

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