Mental Health Assistant Manager
Resume:
AMANDA WHITLOW
*************@*****.***
Objective
Self-motivated, highly enthusiastic, focused and results driven individual with a passion for leadership seeking a position to prove my team building, customer services skills and my experience in a dynamic business environment.
Experience
Qdoba Mexican Eats, Louisville, KY
2nd Shift Assistant Manager
9/2023- Present
Responsible for managing restaurant day-to-day operations.
Considers cost/benefit impact of financial decisions and works to protect the brand.
Monitors costs and adherence to budget and restaurant goals and helps to support the company by maintaining an outstanding work environment.
Identifies trends and implements action plans for improvement
Focuses efforts on developing long term sales growth initiatives designed to drive profitable sales growth.
Reviews practices and modifies as needed to continuously improve the guest experience.
Interacts with guests and the community; responds to guest questions, concerns and complaints in a timely and professional manner to ensure positive resolution and guest recovery.
Partners with the restaurant manager in using management information tools to analyze restaurant operational and financial performance.
Our Lady of Peace, Louisville, KY
Mental Health Technician
7/2023-8/2023
Assisted patients with daily living activities like bathing, dressing, and eating
Observed and monitored patients' behavior and location, and tracking any behavioral changes that may be useful to healthcare providers.
Documentation and recorded patient behaviors, interactions, and responses to intervention, and charting patient observations.
Treated and collaborated with the treatment team to ensure the treatment plan is followed and participating in the development and implementation of patient treatment programs.
Assisted with therapy sessions and leading recreational activities to stimulate patients.
Distributed medications and helping patients manage their medication.
Supported and provided emotional, mental, and sometimes physical support to patients, and provided support and education to clients and their families.
Maintaining confidentiality of patient records.
Bellewood & Brooklawn Louisville, KY
Mental Health Technician
6/2022- 7/2023
Provided care for children with behavioral issues and non-verbal autism.
Performed safety checks daily and as needed per guidelines observes and monitored patients' behavior and location, and tracking any behavioral changes that may be useful to healthcare providers.
Ensure proper hand offs of clinical information and documentation.
Assisted in management of behavior and control of destructive/unsafe behavior per facility guidelines.
Other duties as assigned
Certifications and Licenses
BLS Certification
Food Handler Certification
CPR Certification
Skills
Organizational Skills Problem-Solving Skills Cash Handling Leadership Communication Scheduling Supervision/Management Customer Service Data Entry
Microsoft Word/Excel
Education 2019- Seneca High School
Contact this candidate