Sales Representative Customer Relationship

PETER RUSKIN

PROFESSIONAL EXPERIENCE

Telemarketer

RPI – New Jersey

September 2023 to Current

Successfully closed donation sales through effective telemarketing strategies.

Maintained a high call volume and achieved daily donation targets.

Developed rapport with donors to encourage repeat contributions.

Skills:

Donation Closing

Communication

Persuasion Techniques

Telemarketer

Campaign Data – Pelham, AL

August 2016 to April 2023

Closed credit card donations over the phone by building trust with potential donors.

Managed donor information securely and processed payments in compliance with company policies.

Consistently exceeded monthly sales goals and contributed to campaign success.

Skills:

Sales Closing

Customer Relationship Management

Payment Processing

Outreach Agent

Samba Marketing – Birmingham, AL

August 2015 to August 2017

Assisted customers in enrolling in the Federal Lifeline program, providing detailed program information.

Identified eligible customers and facilitated the application process to increase program participation.

Maintained accurate records of outreach efforts and customer interactions.

Skills:

Customer Outreach

Program Enrollment

Record Keeping

Inside Sales Representative

BPI Inc – Birmingham, AL

2012 to 2015

Sold office supplies via telephone, building relationships with new and existing clients.

Generated leads and followed up on potential sales opportunities to meet and exceed sales quotas.

Managed customer accounts, processed orders, and ensured customer satisfaction.

Skills:

Telephone Sales

Lead Generation

Account Management

Key Skills

Excellent Communication and Sales Closing Skills

Customer Relationship Building

Strong Persuasion and Negotiation Abilities

Proficient in Customer Database Management

Ability to Handle High Call Volumes and Meet Targets

EDUCATION

Ottawa University-Milwaukee - Milwaukee, WI

Bachelor Degree

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