Customer Service, bilingual in English and Russian, fast learner

Angelina Brenici

Sedalia, MO 660-***-**** *******@*****.***

PROFESSIONAL PROFILE

Dedicated and organized professional with 3 years of experience in customer service. Worked with money at multiple jobs. Skilled in communication and working in high volume. Fluent in Russian. I am a motivated employee looking for a long term job in the customer service field. Adaptable learner of new systems and processes. Able to effectively manage tasks and provide excellent customer service. I want the opportunity to leverage my passion for creating a positive, welcoming first impression with customers.

WORK EXPERIENCE

Ticket Booth August 2019 The Missouri State Fair Sedalia, MO

● Delivered exceptional customer service and built trust with customers

● Utilized problem-solving skills to address customer inquiries and resolve issues

● Gained experience in cashier duties and cash handling

● Contributed to creating a positive and welcoming atmosphere for customers Cashier 2021-Present Teremok European Market Sedalia, MO

● Developed and maintained strong relationships with customers by providing exceptional service.

● Created a welcoming and comfortable environment for customers by maintaining a clean and organized workspace.

● Consistently maintained the cleanliness and organization of the store to ensure a safe and hygienic environment for both employees and customers.

● Was trusted to handle cash and card transactions at the register.

● Handled palettes and received merchandise and produce.

● Bilingual can help customers who don't know how to speak English but russian. Babysitting 2022-2023 Sedalia, MO

● Held responsible and accountable for taking care of kids.

● Learned time management and keeping up with a tight schedule.

● Stayed active and was quick on my feet.

EDUCATION

High School Diploma Smith Cotton High School Sedalia, MO Spring 2020

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