Quality Assurance Program Management
Resume:
Thomas A. Young
Newport, WA **156
Cell 509-***-****
**********@*****.***
PLANT/OPERATIONS MANAGEMENT
Resourceful, enthusiastic professional with over 25 years Plant Management, Operations, Training, and Program Management experience primarily within the services sector. Expertise in initiating projects and programs that boost efficiency and productivity while enhancing employee education. A hands-on Manager with proven skills in motivation, observation negotiation, training, conceptualization, troubleshooting, scheduling, and improvement of operations through policies that promote a team-based work atmosphere, quality assurance, and a positive result for the organizational bottom line. SELECTED RESPONSIBILITIES AND ACCOMPLISHMENTS
VAAGEN BROTHERS LUMBER 2021 - PRES
USK MILL MANAGER/LEAN FACILITATOR
• Responsible for daily business management and customer relations
• Manage a cross-functional team addressing line efficiency loss and continual equipment improvements.
• Manages the day-to-day operations of the mill providing daily support to supervisors through the Lean processes ensuring quality and budget performance.
• Monitor budget and KPI’s while diagnosing and improving processes, procedures, and performance.
• Executes the Market's strategic capital budget, ensuring effective use of the budget through asset allocation; ensures appropriate spare ratios and asset disposal.
• Executes necessary precautions to ensure safety and compliance with company, OSHA, and other standards and regulations.
• Ensures thorough root cause analysis for all injuries and incidents, following-up with consistent discipline and retraining.
• Coordinates the needs of the department including selecting, coaching, disciplining, and training employees and evaluating employee performance. Provides input into termination, compensation, and promotion decisions.
• Formulates both short-term and long-term goals through action plans in conjunction with the market area operations consultants
• Participates in regular P&L reviews to ensure proper budgeting is met; develop and implement programs for optimal equipment utilization, equipment maintenance, with labor and material costs.
• Ensures compliance with Service Manager with procedures and continues to work toward and/or maintain Gold Certification Standards. WASTE MANAGEMENT 2016 - 2021
PLANT MANAGER I
WASTE MANAGEMENT 2014 - 2016
District Area Operations Manager
• Manage a cross-functional team addressing line efficiency loss and continual equipment failures.
• Manages the day-to-day operations of the mill by providing daily support to managers in ensuring quality and budget performance.
• Monitors budget and operating metrics while diagnosing and improving processes, procedures, and performance.
• Executes the Market's strategic capital budget, ensuring effective use of the budget through asset allocation; ensures appropriate spare ratios and asset disposal.
•
THOMAS A. YOUNG… PAGE 2
• Executes necessary precautions to ensure safety and compliance with Company, OSHA, and other standards and regulations.
• Ensures thorough root cause investigations for all injuries and incidents, following-up with consistent discipline and retraining.
• Oversees personnel needs of the department including selecting, coaching, disciplining, and training employees and evaluating employee performance. Provides input into termination, compensation, and promotion decisions.
• Formulates both short-term and long-term goals and action plans in conjunction with the Market Area General Manager and/or Director of Operations.
• Participates in regular P&L reviews to ensure that budgets are met; develops and implements programs for optimal equipment utilization, equipment maintenance, and labor and material costs.
• Interacts with local city, municipal, and county agencies to ensure customer satisfaction, improve efficiency, renew contracts and negotiate new contracts; establishes WM as a good corporate citizen and valued resource.
• Ensures District compliance with Service Machine procedures and continues to work toward and/or maintain Gold Certification Standards.
• Engages suppliers in problem solving and participates in suppliers' improvement processes by providing performance feedback on supplier surveys.
• Minimizes the total number of suppliers used by working with Supplier Partners to eliminate/reduce the number of one-time suppliers.
Works with functional groups to resolve employee relations and labor relations issues. NESTLE PREPARE FOODS 2011 – 2014
Plant Supervisor
• Managed a cross-functional team addressing line efficiency loss and continual equipment failures. Improved line efficiency by over 50%, reduced equipment efficiency loss and improved associate moral in a 5 month period. Lauded by Division Management as best project seen year to date.
• Turned over and increased a faltering production operation in just 5 months by turning around moral and empowering over 60 production associates to take charge of their line operations. The team resounded with a sustainable yearend production increase of 18%. MARS PETCARE
2009 – 2010
Plant Production Line Manager
• Managed 45 associates on 5 different production lines. Increased productivity by 9% while increasing First Time Quality by 6% through empowerment of the operators, increasing moral and decreasing absenteeism 15% in just 4 short months
WALT DISNEY WORLD
2007 - 2009
Transportation Operations Center Manager
Office and Technical for Magic in Motion Project
Transportation Bus Driver
• Managed all aspects of an organizational location including scheduling work and activities, budgeting, training, establishing policies and procedures, performance evaluation, and motivation of employees.
• Ensured the ultimate in guest experience as an ambassador of good will, key to customer service and quest relations.
• Monitored operations and proactively responded to the needs of personnel, to include Buses, Monorail and Watercraft transportation. Coordinated with guests and management to resolve issues enhancing guest satisfaction and total guest experience. UNITED AMERICAN INSURANCE 2006 - 2007
Field Sales Representative/Field Underwriting Agent
• Hit the ground running, recognized as a Top 3 Sales and Underwriting agent in 3 short months. THOMAS A. YOUNG… PAGE 3
UNITED STATES AIR FORCE 1985 - 2006
Manager Exercise Evaluation Team
Manager Pneumatic/Hydraulics Section
Manager Peacekeeper Missile Maintenance
Lead Instructor Training
Regional Manager Pneumatics/Hydraulics Evaluations Assistant Manager for Peacekeeper Support Section
Team Leader/Scheduler/Site Supervisor for Minuteman Missile Maintenance Quality Assurance Evaluator
Instructor/ Team Leader/Assistant Supervisor for Pneudraulics Section
• Supervised completion of 538 scheduled and 145 unscheduled work-orders encompassing 64,000 work manhours. Coordinated work between a variety of projects and programs within differing stages while 10% short on manpower.
• Organized a newly formed cross-functional group of 5 Quality Assurance Evaluators into one effective proactive team. This focused team would review current projects and make recommendations as to adjustments needed to assure quality of work and goal achievement.
• Managed all aspects of the maintenance function for the $585M Peacekeeper Deactivation Program. Succeeded in organizing all work and tasks required to keep this large project on schedule and within budget.
EDUCATION/PROFESSIONAL TRAINING
MBA Coursework, Colorado Christian University 2007 BS, Organizational Management in Human Resources, Colorado Christian University 2004 Additional coursework in Better Processing School for Thermal Processing, Siliker Sanitation for Food Processing, Quality Assurance, First Aid, Leadership, Team Building, Management, Workplace Safety and Inspection, Training the Trainer, MS Office, TODO, PMEL, SAP, WorkBrain, Budgeting, Storm Water Training, Project Management, Project Acceleration, Various CMMS programs, ISO 9000, ISO 2000 and Labor, Emergency Management, PMEL Manager
Contact this candidate