Insurance billing,secretarial skills, customer service
Resume:
Maureen Devlin-Horvath
Bethlehem, PA
*********@*****.***
PROFILE
I am seeking a challenging and rewarding position with a progressive organization where prior experience, personal ability, and a commitment to professionalism would be of value. This position should allow for continued personal and professional growth and commensurate with achievements. Medical/Dental Receptionist, St. Luke’s University Hospital; Bethlehem, PA ~ 2017-2018 Assisted in all functions in the front business office of an oral and maxillofacial surgery office.
*Accepted all patients in the check in process
*Reviewed and verified all medical a and dental insurances
*Treatment planned all medical/ Medicare and dental surgical procedures
*Verified patients co payment/ payment responsibilities
*Pre authorized and submitted insurance claims to secure payments in a timely manner
*Checked out patients and collected any co payments/payments due
*Scheduled medical and dental surgeries, as well as follow up appointments Dental Services Assistant, St Luke’s University Hospital; Bethlehem, PA ~ 2008 - 2017 Assisted doctors in all aspects of dentistry; general dentistry, oral surgery, periodontal and implant surgery, orthodontics, pedodontics, and endodontics.
*Reception
* Recorded and updated patient health histories and vital signs
* Maintained dental equipment and tools
* Sterilization/biological testing
* Inventory control
* Digital radiographs
Surgical Assistant/Receptionist,Dr. Elliot S. Shear; Bethlehem, PA ~ 2006 - 2008 Assisted doctor in all aspects of periodontal and implant surgery
* Instruct patients on proper home care techniques
* Post operative care; post surgical instruction, suture removal
* Reception:
- Patient scheduling
- Financial arrangements
- Day sheet reconciliation and daily deposit
Production Manager, Dr. Bruce M. Wechtler and Associates,Coopersburg,PA ~ 2003 - 2005 Managed the daily operation of a private dental group. Duties included overseeing the daily production and collections.
* Contributed to profitability with precise scheduling
* Insurance and patient billing
* Proper insurance coding, processing, and trouble shooting
* Developed ability to set priorities and manage diverse duties
* Acquired strong office management and supervisory skills
* Marketing: Created innovative, low cost marketing ideas Education
Thomas Jefferson University, Dental Radiology ~ 1990 Lehigh County Community College, Certified Dental Assistant ~ CDA~ 1986 SKILLS
Personal strengths are strong communication skills at all levels. Ability to manage a great variety of tasks and responsibilities simultaneously and effectively; motivate personnel to perform at top efficiency levels, and to exercise prudent judgement in decision making areas. Career reflects hard work, reliability, and competence underscored by personal commitment and performance.
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