Intelligent, reliable and thorough personnel
Resume:
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CONTACT
Lorain, Ohio *****
********@****.***
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SKILLS
Management
Schedule management
Problem-Solving
Data Analysis
Communication
Telecommunications
Email (Outlook)
Leadership
Handles High-Stress situations well
Strong Work Ethic
Compassionate Care
Vital signs monitoring
HIPAA Compliance
Diabetes management
Medical terminology knowledge
Patient Observation
ADL support
Blood Glucose Monitoring
Specimen Collection
Hospice and palliative care
Data Collection
Medical Equipment Operation
High level of autonomy
Vitals documentation
Healthcare expertise
Empathy and Compassionate Care
Patient-focused care
Personal Care Aide (PCA)
Basic Life Support
Support Services
Family Communication
Oral Hygiene
Collecting vital signs
Certified in CPR/AED
Emotional and Social Support
Emotional Intelligence
I want to have a growing position in a company that will collaborate with ever-striving knowledge and want to learn more and become more beneficial to the company. Service-oriented and resourceful with in-depth clinical skills and assessment training. Support patient personal care and hygiene needs with diligent assistance. Are organized to keep supplies stocked and equipment sterilized for use.
WORK HISTORY
December 2022 - Current
PCA Bon Secours Mercy Health, Lorain
Geriatric care
Hospice care
Psychiatric care
Assisted Daily Living
Epic training and charting
Mentoring
Assisting with toileting
Communication skills
Physician interaction
Supported needs of 30+ residents under in hospital and 40 + in long-term care.
February 2019 - December 2022
STNA Ohio Veterans Home, Sandusky
Geriatric care
Home care
Hospice care
Psychiatric care
Supported needs of 40+ residents under long-term care.
October 2013 - February 2019
Direct Support Manager Our Lady of the Wayside, Bay Village
Geriatric care
Home care
Hospice care
Psychiatric care
Developed data-driven strategies to monitor progress, evaluate program effectiveness, and adapt support plans as needed.
Managed budgets effectively by monitoring expenditures, identifying cost-saving opportunities, and ensuring proper allocation of funds.
Supported families in understanding their loved ones'' needs by providing regular updates, educational resources, and opportunities for involvement.
Aided in crisis intervention situations by utilizing de-escalation techniques and following established protocols to ensure safety for all parties involved.
Streamlined workflow processes for improved efficiency in daily tasks and overall service delivery.
Designed and introduced leadership development, coaching and team management model, resulting in promotion of employees into increased levels of responsibility.
Conducted routine facility inspections, identifying areas needing improvement and eliminating hazards posed to staff and residents for continued compliance with associated regulations.
Created customized care plans, working with hospital staff and families to assess and meet individual needs.
Established and maintained effective communication with staff, physicians and community organizations to promote high quality patient care.
Developed and updated policies and procedures, maintaining compliance with guidelines relating to HIPAA, benefits administration and general liability.
Monitored and inspected staff processes to eliminate hazards posed for both residents and staff while ensuring continuous compliance with regulations.
Discussed medical histories with patients in effort to provide most effective medical advice.
Scheduled surgeries, managed pre-certifications and verified insurance coverage.
Developed policies and procedures for effective pharmacy management.
Successfully negotiated client contract renewals to create increased revenue.
Increased client independence with the development of goal-oriented programs focused on skill-building and self-sufficiency.
Improved client living environments through regular facility inspections, maintenance coordination, and adherence to health code standards.
Demonstrated respect, friendliness, and willingness to help wherever needed.
Managed time efficiently to complete all tasks within deadlines.
Organized and detail-oriented with a strong work ethic.
Used critical thinking to break down problems, evaluate solutions, and make decisions.
Developed and maintained courteous and effective working relationships.
Demonstrated strong organizational and time management skills while managing multiple projects.
EDUCATION
Expected in November 2026
RN BSN Nursing
Chamberlain University of Nursing, Chicago, IL
June 1998
AA Clinical ADMINSTRATION Medical Assistant, Clinical Administration
Sawyer College, Pittsburgh, PA
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TINA MCEWEN
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