Sales Associate Customer Service

Sean

Murphy

*************@*****.***

Personal Information

Dynamic and analytical former options trader with

over 30 years of experience managing high-stakes

portfolios and making data-driven decisions under

pressure. Proven track record of exceeding profit

targets through strategic risk assessment and market analysis. Seeking to leverage strong quantitative

skills, deep understanding of market trends, and

exceptional communication abilities in a challenging sales role. Brings a unique blend of financial

expertise,persuasive negotiation skills, and a keen ability to build and maintain client relationships, aiming to drive sales growth and customer

satisfaction in the new industry.

Profile

Work Experience

Sales Associate

Penco Electric and Generators

Demonstrated exceptional customer service skills

by actively engaging with customers, answering

questions, and providing product recommendation.

Developed and maintained relationships with

clients through regular follow-up calls and emails, resulting in an increase in customer retention

Collaborated with team members to create visually

appealing product displays and signage, leading to an increase in foot traffic and sales.

Utilized strong communication and negotiation

skills to successfully upsell products.

10/2023 – 03/2024

Sales associate

Blue Collar

Achieved sales targets consistently through

proactive outreach and relationship-building with

clients.

Implemented innovative sales strategies to

increase customer engagement and drive revenue

growth.

Managed a high volume of inbound and outbound

sales calls to qualify leads and close deals.

03/2022 – 09/2023

Work Experience

Collaborated with cross-functional teams to

develop and execute successful marketing

campaigns and promotions.

Derivatives Trader

Old Mission Capital

Executed trades in options and futures markets,

leveraging market analysis to identify profitable

opportunities and mitigate risk.

Developed and implemented trading strategies to

optimize portfolio performance and achieve target

returns.

Monitored market trends and news to make

informed decisions on market positioning and

trade execution.

Collaborated with risk management team to

assess and manage potential risks associated with

derivatives trading activities.

04/2021 – 01/2022

Senior Trader

Quiet Light Trading

Executed complex trades across multiple asset

classes, including equities, fixed income, and

derivatives, resulting in consistently high returns for clients.

Developed and implemented trading strategies

based on deep market analysis and risk

management principles, leading to a 20% increase

in portfolio value over a one-year period.

Cultivated and maintained relationships with key

institutional clients, providing them with timely

market insights and personalized trading solutions to meet their specific investment goals.

Collaborated with research analysts and portfolio

managers to identify new investment

opportunities, optimize trading strategies, and

enhance overall portfolio performance.

09/1993 – 01/2021

Skills

Customer service Professional

CRM knowledge Limited

Relationship building Professional

Sales closing techniques Professional

Stress Management Professional

Risk Management Professional

Education

Marketing B.A

St. Mary's University

08/1987 – 08/1991 WINONA, UNITED STATES

Certificates

Seris 57

FINRA

I am certified in Seris 57 by FINRA, demonstrating my expertise in securities operations and regulations. This certification showcases my commitment to

professionalism and adherence to industry standards. 03/2010

Traveling Golf Jogging

Coaching

Basketball

Hobbies

Volunteering

Board Member

Danny Did Foundation

Spearheaded fundraising initiatives that resulted in a 30% increase in donations, allowing the

organization to expand programs and services.

Served on multiple committees to assess and

improve the effectiveness of programs, resulting in a 15% increase in participant satisfaction rates.

Provided strategic direction and guidance to board members on key organizational decisions, leading

to a successful merger with a complementary

nonprofit organization.

Collaborated with community partners to develop

and implement a new outreach campaign,

increasing community engagement by 20% and

enhancing the organization's visibility.

Won The Northwestern University Grant securing 1

millions dollars for DDF.

CHICAGO, UNITED STATES

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