Love airports and the fast pace service needed. Been bartending for 10

JO

JOY O'HARA

************@*****.*** 831-***-**** Honolulu, USA 96817

Responsible professional skilled at making custom drinks and maximizing business revenues with top-notch service. Work well with team members to meet all customer needs in fast-paced environments. Good money handling, problem- solving and time management abilities.

Health Code Compliance

Food Preparation and Safety

Reconciling Cash Drawers

Liquor, Beer and Wine Knowledge

Beverage Preparation

Suggestive Selling

Changing beer kegs

Highly reliable

Customer service expertise

Outgoing Personality

Food Handler Card

Managers Card purple card

Buzz's Steak house Lanikai, Hawaii

Bartender

07/2023 - Current

Developed strong working relationships with customers and staff Efficiently managed multiple tasks simultaneously while maintaining a professional demeanor

Kept bar organized and clean during busy hours

Hilton Hawaiian Village Honolulu, HI

On-Call Banquet Server

12/2022 - Current

Set up banquet tables and chairs according to event specifications. Greet guests upon arrival and provide seating arrangements as requested. Provide friendly, courteous service to customers throughout the duration of their meal.

Serve meals and beverages accurately, following established guidelines for portion control and presentation standards.

Assist with setup and breakdown of events as needed. Greeted arriving guests and escorted each to assigned tables, took drink orders and answered questions about events.

Hilton Scotts Valley, Ca

Bartender /Banquet Captain/ Server

03/2018 - 06/2023

Assisted catering managers with menu planning and pricing options for various occasions

Ensured compliance with health, safety and sanitation standards in all banquet functions

Communicated effectively with the management team regarding any issues that arose during an event.

Greeted customers and provided excellent customer service. Processed payments accurately and efficiently with POS system. Career Objective

Skills

Certifications

Experience

Chaminade Hotel and Spa Santa Cruz, Ca

Server

05/2015 - 04/2019

Provided excellent customer service by anticipating needs and responding promptly to requests

Greeted and accommodated guests, building positive experience from first interaction

Demonstrated ability to interact with customers in a friendly and professional manner

Santa Barbra City College Santa Barbara

Education

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