Shanna Waters
***/***-****/************@*****.***
Employment History
Cook & Head Cook
● Monitor pressures and temperatures during cooking time
● Keep records before, during, and after the cooking process
● Understand the importance of detailed record-keeping
● Recognize the cooking process and understand how to correct any issues
● Operated different 4 styles of steam injected cookers
● Recognize & monitored the cookers pressure, temperature, & knew how to correct any issues
● Knowledge of the difference between ingredients & how they work together
● Operated different 4 styles of steam injected cookers
● Assisted in writing & executed GMPs on the production workers
● Performed daily inspections of production cooker
● Cooked for new products & changes of current products
● Retort & Cheese schooling,
Line Lead/Assistant Supervisor Production
● Cooked for the new products & changes of current products changes
● Watched over each operators ingredients, their performance, & paperwork
● Understand the importance of detailed record-keeping
● Assisted Supervisor in hourly and daily line checks
● • Trained new employees, gave breaks to employees, filled in for absentees
● • Assisted in enforcing GMPs on the production lines
● • Assisted and gathered ingredients and powders cookers
● • Collaborated with other line operators to optimize production line performance
● • Monitored line performance, identified areas of improvement to reduce downtime
● Collected paperwork to make sure its correct
● Critical thinking, problem solving & Time Management
● Leadership Ability to Work as a team under pressure Research & Development Tech
● Ensure accurate sample preparation (weigh, measure, data record keeping)
● Maintained & ran lab/kitchen & R&D lab equipment/retorts
● Maintain culinary presentation tools
● Develop & maintain product formulas
● Compute formulas, percentages, production specific factors using chemical & mathematical procedures
● Assist with scale up processes of prototype products into full production
● Support commercialization of products by working with production
● Perform wet chemistry analysis (pH, salt, moisture, fat)
● Provide assistance with microbiological testing of environmental swabs, raw materials, & finished products
● Contribute to product development & the establishment & implementation of processing activities, including safety
● Immersion Water Retorts
● Food Safety, Quality Assurance, Regulatory Requirements & Commercialization
● Developed Standard Operating Procedures (SOPs) for production line operations
● Corrective & Preventive Action (CAPA), HACCP
● Product Quality (QA/QC)
● Microsoft, Excel, PowerPoint Numbers (Spreadsheet)
● Lean Six Sigma
● 5 S Process
● Developers & product management team to assess project outcomes & prioritize future features, Launched 15 new customers
Quality Compliance Specialist
● Food Safety, Quality Assurance, Regulatory Requirements & Commercialization
● Developed Standard Operating Procedures (SOPs) for production line operations
● Corrective & Preventive Action (CAPA), HACCP certifications
● Product Quality (QA/QC)
● Microsoft, Excel, PowerPoint Numbers (Spreadsheet)
● Interpret, build upon, & comply with company quality assurance standards
● Maintain complaint & nonconformance processing through records & tracking systems, including root-cause analysis & corrective actions
● Document quality assurance activities with internal reporting & audits
● Develop improved standards for production & design, & create testing protocols for implementation across all service lines
● Identify training needs & take action to ensure company wide compliance
● Product inspection & testing for quality & conformance to specifications & deliverables
● Assist operations by tracking, documenting, & reporting quality levels as well as CSR, environmental, health, & safety KPI’s
● Investigate reports of product quality issues & ensure resolution in accordance with company guidelines & regulatory requirements
● Provide training & support to quality assurance team members that covers systems, policies, procedures, & core processes
● Incharge of Glass Brittle Plastic audits & corrections
● GMP audits internal & external, CAPA program, RCA’s
● Assisted operations to prepare for audits, to be audit ready Continuous Improvement Technician
● Identifying opportunities for process improvement, waste removal, & cost reduction
● Planning, facilitating, & executing continuous improvement events using Lean Six Sigma tools
● Teaching, leading, & coaching cross-functional teams on Lean Six Sigma tools & methodology
● Improve the production lines
● Demonstrating leadership, working as a team,
● Skills to handle customers complaints & create a positive experience
● Supervised retorts, work with production workers on improvement
● Cross-functional Team Leadership
Certifications: CNA certification-2004, Glass Brittle Plastics program-2022, HACAP-2022, Retort
& Cheese school-2015
Glenbard East High School 1989-1993
Highland Community College 2023-2024 - Nursing
Ultimate Medical Academy 2024-current