Office Assistant Medical

CHRISTINE LANE

*** ***** ** ******, ** K*G *P* 613-***-****

***************@********.***

OBJECTIVE: My objective is to find gainful employment in a pleasant and challenging atmosphere.

LAN6UA6ES: English - Written and Spoken

PROFESSIONAL EMPLOYMENT:

Dr. Ronnie Borsuk Plastic and Reconstructive Surgeon Medical Office Assistant/Manager

September 2020-Present

MDRAO-Sterilization Certificate/Sterilization of all Medical Instruments

Duties: Medical Software Accuro/Epic All functionally duties to manage the office as well as sterilization of medical instruments, multiple phone lines, Making and cancelling of appointments, greeting patients, ordering supplies, faxing, Reminder calls for scheduled appointments, Billing, Emails, Scanning, doing patients Pathology requisitions, Invoicing, Photocopying, voicemail, and call backs.

Medical Office Assistant/Manager Gastroenterologist Clinic

January 2019 to April 1, 2020, Laid Off due to Covid-19 Pandemic

Duties- Answering multiple phone lines Patient Scheduling using medical software Oscar Faxing referrals, consults, Mailing, updating patients charts All other office duties.

Salvation Army Grace Manor

September 2016 to February 2018 Laid Off due to (Restructuring of Jobs)

PSW Supervisor/RPN/Management Position/Restorative Nursing Program/IV Therapy Certificate

WSIB Claims (Submission of claims elec;tronically) responsible for submission of WSIB claims in a timely manner, investigation and prevention process and assists in the design and implementation of controls and measures to reduce potential for injury. Knowledgeable of managerial responsibilities and follows all

health and safety policies and procedures defined by the Occupational Health and Safety Act. - Monitoring adherence to safety policies and procedures of staff members and promotes safe work practices for self and others and reports actual or potential hazardous situations to appropriate personnel. -Ensures that all reported injuries/illnesses are treated promptly and documented according to policy. -Involved with advising and coaching management in partnership with the HR team members regarding all issues. - Early and safe return to work.

Redwoods Retirement Residence Registered Practical Nurse w/ 16 years Geriatric Experience

January 2005 to July 2016

responsible for medication administration -responsible for administering allergy shots, immunization, (sub/cue, IM and intra-dermal) - responsible for medical statements, physical preparation, quality assurance, charting and documentation - liaising with medical personnel, analyzing and extracting relevant patient information as well as scheduling appointments and screening physician's phone calls - under the direction of the Nurse Manager, responsible for performing non-nursing clerical and clinical functions - assisting the nursing staff in the provision of patient care and the coordination of activities within designated clinical areas - responsible for processing all physicians orders -perform Health Information Service functions by preparing charts, obtaining missing information, performing quantitative analysis -performing other related duties as assigned -booking of applicable tests, scheduling of client appointments -directing and coordinating communication in and out of the residence by obtaining health records, recording test results, arranging/processing admissions -assuming responsibility for professional development by attending related programs/workshops, participating in the development of departmental goals and objectives - responsible for the care of residents - acting for vacation coverage - responsible for PSW's -work independently and efficiently in the areas of medication disbursement (ie. quality assurance, overseeing guest attendance, transcribing of physician's orders, and dressing changes PRN) - assessment skills, integral partof nursing residents - responsible for vital signs, dress changes, patient reinforcement, continual assessment of patient's condition, ambulation of patients, following doctor's orders as per instruction, liaising with medical staff on daily basis, charting documentation (ie. SOAP CHARTING and other medical duties as required.

REFERENCES:

Available upon request

CERTIFICATE OF COMPLETION

This certificate is presented to

Christine Lane

for the completion of the MDR Techniques Online Course Completion Date: Jul 06 2022

Certificate No.: 20220706-4698-1267

Issued: 2022-07-07

May 6, 2024

Ronnie Borsuk Plastic Surgeon

306-770 Broadview Ave Ottawa, ON, K2A 3Z3 613-***-****

*****@************.***

Re: Christine Lane

To Whom It May Concern,

I am writing to provide a reference for Christine Lane, who had been employed as an administrative assistant in my office. During this time, she has demonstrated proficiency in carrying out the responsibilities associated with the role of a administrative assistant.

Christine has shown adeptness in managing incoming calls, directing inquiries to the appropriate departments, and greeting visitors in a courteous manner. She has consistently provided assistance to both staff and visitors. She is organized and helped maintain the smooth running of the office.

Christine has shown motivation in improving our workplace. For instance, she successfully took an instrument sterilization course which improved our office function significantly.

Overall, Christine has been a reliable member of our team, and I believe she would be a valuable asset in a similar role elsewhere. I am confident that she will continue to develop and excel in her career.

If you require any further information or clarification, please do not hesitate to contact me.

Sincerely,

2- ·

Ronnie Borsuk, MD, FRCSC Plastic Surgeon

Lauren Segal, Allergist Immunologist

Suite 306, 770 Broadview Ave, Ottawa, ON, K2A 3Z3. 613-***-****

May 6 2024

RE: Christine Lane

To Whom It May Concern,

I am writing to provide a reference for Christine Lane, who has been employed as an administrative assistant at my private medical office. During her time with us, Christine has fulfilled the responsibilities associated with the role of a administrative assistant. She is a quick learner and takes personal responsibility for her tasks. Her many years of experience would make her an asset to any organization. She was a force of stability and consistency in our office, even during the tumultuous times of the pandemic.

Christine has demonstrated proficiency in managing day-to-day tasks such as answering phones, directing inquiries, and assisting visitors. She has the best interest of clients and staff at heart. For example, once she accompanied a frail patient to their vehicle when their support person was unable to assist.

Beyond her primary duties, Christine has shown a willingness to assist in various tasks as needed, demonstrating her flexibility. She is consistently punctual and has missed very few unexpected days of work. Christine is a team player and works well with staff members.

If you require any further information or would like to discuss her qualifications in more detail, please feel free to contact me.

Sincerely,

Dr. Lauren Segal

Allergist and Clinical Immunologist

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