Accounts Receivable Customer Service

Amy Williams Hickman, NE *****

402-***-**** **************@*****.***

WWW: Bold Profile

To obtain employment using customer service skills and professional office experience Knowledgeable about preparing invoices, processing payments and pursuing past-due balances. Well-versed in accurately coding different types of bills for clear recordkeeping and tracking. Team-oriented, dependable and performance-driven. Accounts Receivable Specialist

PSSI Pest Solutions-Remote, REMOTE April 2023 - Current Schedule Management Medical Scheduling

Organizational Skills Front Desk

Graphic Design Insurance Verification

Medical Records Customer service

Accounts receivable Payroll

Schedule management QuickBooks

Microsoft Word Microsoft Office

Microsoft Excel Organizational skills

Communication skills Graphic design

Account management Customer relationship management Investigative research Payment management

Invoice Processing Team Bonding

Collections Process Improvements

Payment posting

Reviewed accounts on monthly basis to assess aging and pursue collection of funds. Reconciled accounts receivable ledger to verify payments and resolve variances. Submitted cash and check deposits and generated cash receipts to record money received. Prepared and mailed invoices to customers, processed payments, and documented account updates. Monitored accounts to verify compliance with payment terms and schedules. Followed up overdue payments and payment plans from clients to establish good cash flow. Streamlined bookkeeping procedures to increase efficiency and productivity. Entered figures using 10-key calculator to compute data quickly. Implemented new accounting processes to decrease spending and work flow downtime. Managed complex problem-solving for upper management in order to complete projects on-time and within budget.

Effectively communicated with clients about payment needs and kept updated, detailed and accurate ledgers.

Skills

Work History

Administrative Assistant

Entech Pest Management / PSSI Pest Solutions-

Lincoln, NE, REMOTE

August 2020 - April 2023

NEW PATIENT COORDINATOR

Complete Childrens Health-Lincoln, NE, Lincoln,

NE

July 2016 - August 2020

EDITOR/DESIGNER

Nebraska Printing Center, Lincoln, NE January 2014 - May 2016 Associate of Arts in Graphic Design May 2015

HENEGAR COLLEGE, Provo, UT

Diploma May 1996

NELSON HIGH SCHOOL, Nelson

Matched purchase orders with invoices and recorded necessary information. Handled day-to-day accounting processes to drive financial accuracy. Overseeing recruitment, selection and onboarding

Managing companies HR/Payroll

Monitoring Various aspects of employees performance, such as attendance and sick leave Managing accounts payable - Ensuring invoices are sent timely and accurately Managing accounts receivable - Ensuring payments are made timely and posted accurate. Assisted coworkers and staff members with special tasks on daily basis. Built and maintained excellent customer relationships through timely response to inquiries and going above and beyond to accommodate unusual requests.

Managed filing system, entered data and completed other clerical tasks. Managed phone and email correspondence and handled incoming and outgoing mail and faxes. Recorded new hires, transfers, terminations, changes in job classifications and merit increases to main human resources files.

68512 incoming patients

Coordinates prenatal appointments

Verify insurance as applicable

Obtain medical records prior to patient's first appointment Also assist in directing all marketing efforts related to new patients. Communicated with insurance companies to verify coverage and obtain authorizations for medical treatments and procedures.

Provided backup to front desk to step in to assist with various tasks whenever employee was absent or at lunch.

Wrote and designed visually appealing and audience-appropriate advertising content, focusing on both internal and external customers and generating leads across diverse market sectors. Prepared, wrote, and edited pieces to improve readability and impact. Worked with graphic artists, post-production team members and other specialists to produce captivating and successful content.

Edited and revised wide array of content for accuracy, clarity and consistency. Education

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