QA Manager / Software Engineer in Test (SDET)
Resume:
Paul Mueller
Software Quality Assurance Engineer Profile
832-***-**** • Houston, TX
Summary
Decade long career in QA Automation and testing having developed and implemented several Test Automation Frameworks and Performance Test suites.
Expertise encompasses orchestrating end-to-end Quality Assurance processes, including developing and implementing Automated Test Frameworks and Performance Test Suites, leading both onshore and offshore teams, and maintaining rigorous standards across diverse environments. Recognized for strategic approach to automating processes, validating data integrations, and refining user interfaces to meet exacting client specifications. Skillfully managed stakeholder communications, providing insightful progress reports and ensuring alignment with project goals and schedules. Technical Proficiencies
Programming: C#, Java, JavaScript, JSON, Groovy, Python, VB Script Testing Tools: Selenium, Test Complete, UFT, BrowserStack API & Services:
Database:
Development Tools:
Methodologies:
SOAP, REST, API, NodeJS, JMeter, Postman
SQL Server, MongoDB, SQL
Git, Microsoft Azure, TFS
Agile Scrum, DevOps
Career Experience
Enterprise Products LLC, Houston, TX 2023 – 2024
QA Specialist
Spearheaded QA process for comprehensive application managing end-to-end enterprise product workflows, including contract management, order processing, data collection, and invoicing. Directed quality assurance activities of offshore team, enhancing overall quality and efficiency. Created detailed test plans to ensure comprehensive coverage of all features and functionalities. Directed quality assurance activities of offshore teams, enhancing overall quality and efficiency. Scrutinized both manual and automated test cases developed by offshore teams, ensuring alignment with project standards. Conducted thorough reviews of new and updated code, including automated test cases, to maintain high code quality and test coverage. Actively resolved code merge conflicts to maintain smooth workflow integration. Built and executed complex integration test suites, validating system stability and performance.
• Played pivotal role as QA Lead within Level 2 Scrum team, driving key project milestones and deliverables.
• Orchestrated User Acceptance Testing sessions, ensuring product functionality met user expectations and requirements.
• Identified, documented, and resolved bugs, significantly improving product reliability and user satisfaction. Computer Staff, Grapevine, TX 2021 – 2023
QA Specialist - Contractor
Contractor at Enterprise Products - Job role as per Enterprise Products. P a g e 2 3
Sogeti (part of Capgemini Group), Houston, TX 2011 – 2021 Manager Consultant - QA / Software Developer in Test (SDET)
• QA Lead / Test Automation Lead, Halliburton (18 Months): Orchestrated Quality Assurance for APX Project, automating manual processes involving chemical delivery and sample management. Led diverse team comprising onshore and offshore testers to scrutinize APX UI and APIs, ensuring rigorous validation of data. Developed and executed comprehensive API testing protocols, including both functional and performance assessments. Coordinated integration of APX with numerous existing legacy systems, facilitating automatic import of essential data. Managed full cycle of testing activities using Azure DevOps, from task assignment and test case documentation to progress tracking. Authored and executed all API tests, employing tools like JMeter to evaluate functionality and performance. o Directed Quality Assurance team comprising both onshore and offshore members, specialized in testing APX UI, APIs, and data validation.
o Conducted performance testing, delivering comprehensive performance reports to stakeholders. o Crafted, developed, and administered automated UI testing framework using Selenium (C#), managing test data in MongoDB and reporting results in HTML.
o Collaborated directly with end-users to identify and document operational issues, streamlining process adjustments and enhancements.
o Analyzed and verified production reporting data within MongoDB to detect and correct any discrepancies or missing data.
o Performed Mobile device testing on physical (Apple and Android) and virtual devices (Browserstack).
• QA Lead / Test Automation Lead, Baker Hughes (12 Months): Managed Quality Assurance for newly developed application designed to oversee drilling jobs, which enabled users to configure drill strings and monitor real-time operational data such as depth, direction, speed, and heat. Took charge of integration of live reporting and drill string component data, ensuring seamless data presentation upon job completion. o Served as Lead QA for Scrum team, enhancing team effectiveness and project delivery. o Utilized Team Foundation Server (TFS) to manage all testing activities, authoring and updating test cases to maintain high standards of quality assurance.
o Developed new automated UI tests using Test Complete based on detailed test cases, and optimized existing test scripts, achieving 25% reduction in time required to test builds, saving approximately 10 minutes per build and decrease in test script failures from over 10% to less than 1%. o Designed and implemented new test automation framework using Test Complete, simplifying creation of automated test scripts and significantly reducing test failures due to script issues.
• Business Analyst / QA & Test Automation Lead, Harris County Toll Road Authority (18 Months): Oversaw development of new website designed to replace existing site, enhancing user functionalities for both business and personal toll road users to manage personal information and payment details. Facilitated requirement gathering and UI/UX design sessions to ensure new website met user expectations and business requirements. Documented comprehensive requirements for project, providing clear framework for development and testing phases. Utilized Team Foundation Server (TFS) to effectively manage all testing tasks, including writing and updating of test cases to ensure thorough coverage.
o Designed and implemented robust test automation framework using Unified Functional Testing (UFT) and Application Lifecycle Management (ALM), streamlining testing process. o Developed and maintained automated testing scripts, improving test efficiency and reliability. o Provided stakeholders with detailed progress reports on test automation development and execution, ensuring transparency and alignment with project milestones. o Conducted ongoing maintenance and development of automated test scripts, continually enhancing test effectiveness and addressing emerging requirements. P a g e 3 3
• Business / QA Analyst, RR Donnelly (6 Months): Led project for integrating data feeds essential for RR Donnelley to manage document printing services for new client. Gathered and documented precise requirements to guide development and integration process. Analyzed and evaluated stored procedures to ensure alignment with client requirements. Created and updated SQL scripts for querying and modifying data in SQL Server database, ensuring accurate data handling and operations.
o Developed comprehensive test cases derived directly from project requirements, enhancing testing accuracy and relevance.
o Coordinated User Acceptance Testing (UAT), ensuring final product met both user expectations and business needs.
o Troubleshot and resolved issues identified during production and User Acceptance Testing, minimizing downtime and enhancing system reliability.
• Quality Analyst, Schlumberger (12 Months): Contributed to development of new application designed to manage all Schlumberger equipment, capturing critical details such as serial number, current location, usage hours or distance, and maintenance schedules. Utilized application to facilitate global scheduling and tracking of equipment shipments to project sites and to generate maintenance reminders and alerts for usage anomalies. o Developed comprehensive test cases based on user stories and business processes, ensuring thorough coverage and relevancy.
o Executed both regression and functional testing using MS Test Manager, enhancing product reliability and performance.
o Collaborated closely with Project Manager, Business Analyst, and Development team to align testing strategies with project goals.
o Identified, troubleshot, and documented bugs, contributing to overall improvement of application. o Customized Team Foundation Server process flows to better align with project requirements and team workflows.
Education
Bachelor of Business in Electronic Commerce, Victoria University of Technology, Melbourne, Victoria, Australia Certifications
Certified Software Automation Tester (CSAT), Global Association of Quality Management (GAQM) - September 2024 Foundational C# with Microsoft, freeCodeCamp - October 2024 Test Engineer Certificate based on TMap NEXT® (TMPTE), Exin – July 2015
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