Martha Morse
*****.***********@*****.*** 202-***-**** Washington, DC
SUMMARY
Seasoned professional with 7 years' experience in diverse roles, demonstrating core HR competencies in employee relations, benefits administration, and performance management. Skilled in talent acquisition and training program development, with a keen understanding of compensation structures. Seeking to leverage expertise as a Human Resources Generalist.
WORK EXPERIENCE
MGM Grand National Harbor Oxon Hill, MD
Count Team Lead Nov 2016 - Nov 2020
• Directed a team in the execution of cash management duties, ensuring accuracy and accountability in daily financial transactions.
• Developed and implemented training programs for staff, enhancing their understanding of organizational roles and responsibilities.
• Designed and maintained financial tracking spreadsheets, contributing to the optimization of transaction processing and reporting.
Ward and Ward Mental Health Services Silver Springs, MD Direct Support Professional Nov 2015 - Oct 2016
• Developed and implemented individualized care plans for clients with intellectual and developmental disabilities, focusing on promoting autonomy and goal achievement.
• Delivered comprehensive support to clients, including dietary management and advocacy, while maintaining safety and hygiene standards.
City Year AmeriCorps Group Washington, DC
AmeriCorps Partner Teacher Aug 2015 - Jun 2016
• Collaborated with lead teacher to enhance team-building strategies and supported a diverse group of students in Algebra and Trigonometry, focusing on retention and comprehension.
• Assisted in monitoring testing protocols to ensure student preparedness, contributing to improved academic performance and readiness for higher education or career paths. Marshalls LLC Washington, DC
Sales Associate Oct 2013 - Dec 2015
• Enhanced customer satisfaction by delivering efficient and precise cash handling during transactions.
• Conducted training for new hires, focusing on company processes and customer service excellence.
• Contributed to store operations by effectively merchandising products and utilizing sales tools for organization. EDUCATION
Paul Lawrence Dunbar Senior High School
High School Diploma
Jun 2013
OSHA 10 Certificate, General & Cosmology
Certificate
Mar 2022
Business Administration Certificate, Alison Online Certificate
May 2023
CTI Career Technical Institute
PC Specialized Generalist
Sep 2023
CERTIFICATIONS
OSHA 10 Certificate, General & Cosmology Mar 2022
Business Administration Certificate, Alison Online May 2023 PC Specialized Generalist, CTI Career Technical Institute Sep 2023 SKILLS
Strong Organization • Powerful Leadership in Team Building • Proficiency in Microsoft (Word, PowerPoint, Excel)
• Proficiency in Validating and Reporting Data • Childcare Teaching Associate • Office/Data Entry • OSHA Safety
• Time Management • Strategic Thinking • Quick Learner • Customer Service • Great Workplace Empathizer • Critical Thinker • Compassionate Professional • Passionate Business Partner • Maximizing Relationships • Excellent Interpersonal Skills • Detail Oriented • Analytical Abilities • Data Systems • Great Mediation • Successful Planner
• Academic Achievement • Effective Writer • Positive Decision-Making • Active Listener • Optimistic Individual • Growth Potential • Communication • Microsoft Office • Talent Management