Sales Representative Data Entry customer service
Resume:
K A T R I N A
C U R T I S
Tenacious Sales Representative accomplished in prospecting leads, bringing in new customers and closing sales. Consistently exceeds quotas and maximizes business profits. Driven to continuous personal improvement with competitive and ambitious mindset. Anticipates and overcomes roadblocks with savvy mindset and specialty sales experience. I am personable, dedicated and efficient in my approach with my customers. Self-starter, motivated and able to work independently or as a team. Excellent management skills, great at prioritizing task . And i can't forget to mention my winning attitude.
Home Depot, Randallstown, MD, Mar 2023 - May 2024
Sales Specialist
United Parcel Service, UPS, MD, Sep 2021 - Jan 2023 Preloadeer
PDP Group, Towson, MD, Jan 2022 - Feb 2022
Data Entry Clerk
PROFESSIONAL SUMMARY
WORK EXPERIENCE
Provided customers with clear understanding of charges, billing and price changes.
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Contacted customers for order clarification regarding omitted data, numbers or delivery dates.
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Identified own leads and scheduled presentations to meet assigned pre-need quotas.
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Created business plans to uncover new opportunities and increase sales and profits.
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• Received 7 homer awards the living the values of Hoe Depot.
• Associate of the month always going above and beyond for customers. I was awarded again for doing the right thing, adapting to the value system set forth by the company. "A GREAT ASSEST TO THE TEAM"
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• Shareholder value having the most credit.
HSalesH in one year upwards of $180,000, along with a great HDPP rate, and credit rate. Highest in Leads.
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Sales in one year upwards of $180,000, along with a great HDPP rate, and credit rate.H
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• Staged completed cartons and pallets at dock doors. Used RF scanners to scan staged carton and palette labels for proper inventory management.
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Pre-staged loading dock for assigned trailer and set up scanners for loading of all items assigned to his or her assigned loads.
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Made sure that any packaging was appropriately stacked so that equipment to move pallets and boxes to staging don't have complications
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Gwynn Oak, Maryland
21207
katrinacurtis72@gmail.c
om
CONTACT
SKILLS
• REGULATORY COMPLIANCE
• PROCESS IMPROVEMENT
• SOLUTIONS PLANNING
• CUSTOMER SERVICE
PROBLEM ASSESSMENT
AND SOLVING
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WORK ORDER
PREPARATION
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• RECORD KEEPING
EFFECTIVE
COMMUNICATION
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• RESOURCE COORDINATION
• SCHEDULING
• CLIENT INTERACTION
MESSAGE AND WORK
ORDER TRANSFER
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• SERVICE COORDINATOR
• CALL CENTER SOFTWARE
EQUIPMENT NEEDS
ASSESSMENT
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ORDER UP AND REGISTER
TRAINED
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• PRO DESK TRAINING
VERBAL AND WRITTEN
COMMUNICATIONS
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• BUSINESS DEVELOPMENT
TRAINING AND
DEVELOPMENT
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• RELATIONSHIP BUILDING
• CONTRACT NEGOTIATIONS
• PROMOTE PRODUCTS
• MONITOR SECURITY
• SERVE CUSTOMERS
• SALES DRIVEN
• MERCHANDISING
• ACQUIRE NEW BUSINESS
• NETWORKING
• PROBLEM-SOLVING
Core Remodeling Services, Missouri City, MO, Oct 2010 - Dec 2021 Dispatch Coordinator
April 1999
GED
Harbour City High School, Baltimore, MD, MD
A little about me in my spare time i spend with my loved ones. I love to skate, sing, cook, and travel. I have younger child so I like to spend as much time as i can making memories. i also like to do hair i believe a woman should always feel beautiful. I love to read one of my favorite of all time is called THE FOUR AGREEMENTS. It absolutely speaks to me. Well I hope that you find me a fit for the position. Thank you for all your consideration.
• Compared transcribed data with source documents to correct any errors.
• Entered data of customers in data base to transfer title from state to state. Contacted DMV if there was any fraudulent information. Contact customer to get it straightened out so title valid.
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• I FedEx all titles to the appropriate location.
Retrieved data from databases or electronic files as requested by management.
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Resolved deficiencies by returning incomplete records to quality assurance coordinator for resolution.
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Recognized patterns and communicated departmental inconsistencies to reduce team error rate.
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• Verified outdated data to make necessary changes to records. Analyzed transportation planning opportunities to reduce transportation costs.
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Employed excellent telephone manner for professional and prompt communication.
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• Prepared strategic work orders to maximize productivity. Coordinated and modified daily routes to accommodate customers' changing needs.
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Communicated specific freight requirements and important procedures to drivers.
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Assisted drivers with routing directions and communicated critical information for proper execution.
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Answered calls, made appointments for measures to properties that wanted remodel services.
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• Processed work orders and tender for materials ans labor. Contacted drivers to resolve problems, change assignments to make delivery deadlines, or secure additional truck power.
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Enforced safety procedures such as monitoring driver reports to protect future loads.
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Maintained high compliance to dispatch standards and operating procedures.
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Acted as reliable source of information for field personnel fo provide critical support.
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• Ordered and distributed supplies to relevant personnel. EDUCATION
HOBBIES
• RESTOCK SHELVES
• RESEARCH
• CUSTOMER RELATIONS
• PUBLIC SPEAKING
Contact this candidate