Customer Service Information Technology

JASMINE MARTIN

*** ***** ****** ******,, **** providence, LA, 71254, US • 318-***-**** • ************@*****.*** Dedicated team member with excellent communication skills and a pleasant demeanor. Good listening skills combined with a detail-oriented and attentive nature. Problem-solver with experience in customer service.Dedicated to leading and promoting high-quality customer service and engagement initiatives. Correctional Officer with 6 years of experience maintaining safety and order in high-volume correctional facilities.r in high-volume correctional facilities. Completing household chores, assisting patients with self-care and hygiene, and providing companionship are all things that you can do. Committed healthcare professional with 11 years of successful experience in healthcare roles.

Strong communication skills

Personal hygiene assistance

Care plan assessment

Certified Computer Office Assistant

Advanced MS Office Suite knowledge

Daily living activities

Commitment to quality and service

Medication administration

Information Technology - Bachelor of Science - 2024 American International University - Al Jahra, Al Jahra Governorate Information Technology - Technical Diploma - 2009

Louisiana Delta Community College - Lake Providence Campus - Lake Providence, LA Graduated as the valedictorian of the class

Mastered all computer application

High School - 2004

Lake Providence Senior High - Lake Providence, LA

Direct Service Worker - April, 2011 to February, 2021 Good Shepherd Personal Care - Lake Providence, LA

Maintained a clean and well-organized environment to promote client happiness and safety. Assisted patients with daily activities such as dressing, grooming, bathing, and toileting. Assisted patients with bathing, dressing, dental care, and personal grooming in order to support their daily hygiene needs. Prepared meals and assisted patients with eating tasks to promote healthy nutrition. Assisted patients with self-administered medications through [Action] and [Action]. Managed work projects in and around the client's home. Did laundry, dusting, dishwashing, and vacuuming, among other things. Correctional Officer - September, 2015 to Present

River Bend Detention Center - Lake Providence, LA

Head counts, visitor logs, and scheduled activities were all used to keep track of inmates. Was in charge of inmate intake and processing, which included paperwork, searches, interviews, and fingerprinting. Answered questions from the general public, other staff, inmates, and visitors to resolve concerns. Answered questions from the general public, other employees, inmates, and visitors. Forms, reports, logs, records, and activity journals were prepared, processed, and maintained by me. Intake paperwork, fingerprinting, and searches were all completed by me. Professional Summary

Skills

Education

Work History

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