BRITTNEY CHMIELEWSKI
**** ******* **** **** *** *08
Spring, TX 77379
713-***-**** • ********************@*****.***
SUMMARY
I have excellent Customer Service skills, always greeting customers with a friendly smile and positive attitude. I would like to obtain employment with a company that I can use my current skills and gain more skills to build a career with.
TECHNICAL SKILLS/TOOLS
Microsoft Excel, Outlook, Word, Power Point, Graphic Design, ICD-9 and ICD-10 coding, HCFA 1500 Billing, UB92 Billing
CORE COMPETENCIES
Customer Focus
Attention to Detail
Active Listening
Process Improvement
Relationship Building
Quick Learner of New Concepts
Out of the box thinker
PROFESSIONAL EXPERIENCE
Diligent Deliver Systems 2019-present
Assisted new hire drivers with their contracts
Answered phones and transferred customers to the correct department for assistance
File paperwork and submitted for new hire entry
Passed out checks on payday
Inputting cod payments
Verified payments
Accounts receivable
Accounts payable
Took phones calls from clients MISSING ITEMS as well as TOOK payments over the phone
Assisted clients in finding their missing orders
Helped drivers with their manifest
trained new hires on cods and customer care
provided excellent customer service
worked on claims for missing items and submitted them for payment
Standard parking plus, the woodlands, Tx 2016-2019
Customer service representative
•Assist customers paying for parking
•Greet all customers as they enter and leave the garage
•Assist customers with any complaints
Handle money and giving correct change
Necessary paperwork regarding my shift.
Christ Hospital, Oak Lawn, Illinois 2012-2015
House keeper
Maintain the cleanliness and sterilization of the hospital
Maintain adequate inventory so I can facilitate the necessary duties to insure sanitation and safety for all patients involved.
Maintain a quality controlled environment to insure sterilization for all patients
Ensure safety procedures were followed as written
Skan radiology – Chicago, Illinois 2012– 200 hour externship
•Filed papers
•Helped patient dress for their test
•Answered phones and helped patients with their questions
•Scheduled appointments as needed on the computerized calendar program
EDUCATION
Vocational in Medical assistant Everest College Chicago, IL
High School John F Kennedy High school, Chicago, Il.