Customer Service Forklift Operator

TAYLOR MORGAN

********************@*****.*** 281-***-**** Missouri City, TX 77489

Objective

Adept in logistics and transportation, and exceptional in fostering customer relationships. Skilled in GPS navigation and clear communication. I excel in optimizing delivery processes and enhancing customer satisfaction. Certified in Forklift, OSHA 30 and CPR,NCEER. My collaborative approach and analytical skills have significantly improved operational efficiency. I am job ready to bring value to my employer

Skills

Collaborative

Self-Starter

Motivated

Analytical

Adaptable

Clear communication

Quality Control

GPS Navigation

Item tracking

Package Delivery and Pick-up

Logistics and Transportation

Certified Forklift Operator

Certified OSHA 30

NCEER Core Construction Training Program

First Aid, CPR Certified

Workforce Readiness, Pre/Post Job Coaching, OSHA 30, Construction Math, Hand/Power Tool Operation, Blueprint Reading

Experience

Tridal Technologies Houston, TX

Courier

06/2023 - Current

Pack and load products before delivering orders to customers.

Inspected shipments for damages or discrepancies; recorded any issues found.

Communicated with customers to coordinate delivery times.

Utilized GPS to optimize routes and continuously meet estimated delivery times.

Demonstrate professional conduct with clients to deliver outstanding customer service.

Pacesetter Personnel Services

Customer Service Representative

12/2021 - 06/2023

Answer telephones and give information to callers, take messages, or transfer calls to appropriate individuals

Keep records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken

Check to ensure that appropriate changes were made to resolve customers' problems

Production and Lighting Resources McKinney, Texas

Production Inventory Control

03/2020 - 12/2021

Monitored the accuracy of inventory records and resolved discrepancies.

Load, unload, and assemble equipment on site at the direction of the client.

Assist Lighting manager to ensure correct tones and illumination.

Applebee's

Server

01/2020 - 03/2020

Greet, seat, and thank guests to maintain a welcoming establishment

Take orders from patrons for food or beverages

Write patrons' food orders on order slips, memorize orders, or enter orders into computers for transmittal to kitchen staff

Check with customers to ensure that they are enjoying their meals, and take action to correct any problems

Prepare checks that itemize and total meal costs and sales taxes

Collect payments from customers

Education

Cedar Valley College

Certificate in Workforce Readiness, Pre/Post Job Coaching, OSHA 30, Construction Math, Hand/Power Tool Operation, Blueprint Reading

Collin Community College

Certificate in Computer Tech

Remington College

Diploma in Computer Coding

Lawrence E Elkins High School

Diploma

Accomplishments

M2WIN MOTIVATIONAL ACHIEVEMENT AWARD

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