Customer Service Representative
Resume:
Stephanie Blocker
Hemet, CA ***43
*****************@*****.***
Objective: CUSTOMER SERVICE REPRESENTATIVE
Qualifications:
Excellent Customer Service and Communication Skills
Ability to utilize company resources to provide information and offer solutions to meet customer needs
Possess excellent analytical and problem-solving skills, and ability to constructively resolve conflict using facts and data
Able to respond to external and internal customers, greeting and assisting customers
Works well in a team environment and independently
Professional, energetic, and positive attitude
Experience:
04/15 to Present In-Home Support Services Riverside, CA
Caregiver
Performs a variety of duties as requested by clients, such as obtaining household supplies, running errands, preparing, and serving meals according to specific diet plan
Assists with personal care, and basic living needs
Accompany clients to doctors' offices and on other trips outside the home, provided transportation, assistance, and companionship, attended Drs. appointments with clients to ensure understanding
06/10 to 08/13 Lutheran Social Services of Southern California Moreno Valley, CA
Site Manager
Coordinated scheduled and daily activities
Supervised and monitored safety operations
Responded to emergency situations as needed
Conducted weekly production and operations meetings
Responsible for maintaining clean and safe environment
03/04 to 05/06 Marriott Riverside, CA
Hotel Hostess
Provided excellent customer service by greeting and assisting customers in a professional manner
Answered phones, made reservations, and provided conflict resolutions to guest
Received orders, served food and beverages
Followed all company policies and procedures
Education and Training:
Computer Education Institute Riverside, CA
Computerized Office Skills Certificate
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