Accounts Payable Data Entry

JENNIFER CLARK

*** *** ***** *** *** ****, Forest Park, GA 30297 770-***-**** **********@*****.*** SUMMARY

A highly organized, efficient and reliable professional eager to advance all skills. A professional who has 13+ years of experience with a background in Management, Clerical Support, Accounts Payable and Trucking Industry. Diversified skills set covering administrative support, client relations, management, customer services research, accounts management and human resource skills. A strong interpersonal skill set in technology, dispatch, phone and communication. SKILLS

Administrative

• Front Office management, Presentation Skills, Data Entry, 45 WPM, Receptionist experience, maintains petty cash, reconcile P-Card, create newsletter, Research customer issues, administer clerical testing, submitting purchase requisitions, Phone etiquette, communication skills and computer skills. Management

• Team Lead oversee production floor, process all reports daily. Software

• Microsoft Office Suite: (Word, Excel, Publisher, Outlook, Access), Lotus Notes, SAP, Taleo, Prove-It, Purchase Requisition System, Quick Books, Zendesk, Meta Base Report, King Pin

EXPERIENCE

Mar 2023 – Present Service Administrator: All Star Fire Protection

• Oversees daily activities of Service support staff, including new customer and project set-up, billing, profitability reporting, and customer regulatory reporting.

• Works closely with Service Manager to identify staffing needs, allocate resources, and identify / resolve problems and unusual / significant matters.

• Assist with reviewing job cost and assisting with investigating reason for cost overturns.

• Works closely with customers to ensure seamless delivery of service, contract fulfillment, billing, and receipt of payment.

• Schedule inspections and service work as needed.

• upload all reports to 3rd party reporting systems once work is completed. Nov 2021 - Feb 2023 Customer Experience Specialist: Payment Specialist/ Convoy

• Processed payments for carriers.

• Managed offshore payments team. Ensuring workload was completed daily.

• Followed up on carriers concerns daily to ensure payments are processed.

• Process all Zendesk tickets and verified information was completed daily.

• Resolved all payment issues with carriers and factoring companies.

• Process 1099 forms to be sure carriers can obtain yearly.

• Ensured that all vendors invoices are paid in a timely manner.

• Process all refund errors from carriers and factoring companies.

• Followed up with carriers to maintain delivery and pick-up blocks.

• Process any OS&D cases and filed claims as needed.

• Maintained carriers’ route to be sure of on time pickup and delivery.

• Contributes to all dispatch and services to ensure all carriers could close out each load provided.

Aug 2020 - Oct 2021 Accounts Payable Manager/Display Fixture Warehouse

• Prepare and maintain financial reports for the company.

• Reconciliation of vendor accounts and update balances.

• Resolved all payment issues with vendors.

• Support yearly audit with supporting documents.

• Maintain Quick Books and update all vendor records.

• Ensure that all vendors invoices are paid in a timely manner.

• Process and send out check, ACH payments to vendors.

• Maintain a weekly report of unpaid bills.

• Oversee routine department activities such as disbursing checks to vendors.

• Contributes the month in financial closing to ensure all financial documents are accurate.

Feb 2019 - Aug 2020 Receptionist/Office Manager/Exela Technologies Also held position from Feb 2015 –Feb 2017

• Maintain badge security, employee new hires and termination forms.

• Investigate any customer or vendors concerns or complaints through email.

• Maintains highly confidential data utilized by the supervisor/mangers.

• Answers all calls in a courteous and tactful manner to attempt resolution.

• Maintain and orders all supply inventories, maintenance request for the facility.

• Prepares correspondence and other documents in a timely manner.

• Maintains and submits all statistical data for reports monthly for the facility.

• Maintains all purchase requisitions and p-card reports for management team.

• Assist HR with confidential forms, Taleo and clerical testing.

• Send and receive all USPS, FedEx and USPS mail for the facility.

• Review and research all overdue and new invoices to submit payments.

• Maintain and recorded all checks sent out to pay invoices. Feb 2017 – Feb 2019 Team Lead, SourceHOV (Exela Technologies)

• Inform, implement, and communicate all company policies and procedures.

• Oversee, Process, and sort medical claims in a timely manner.

• Setup and assisted with new hire interviews.

• Assist with scanner in medical records and prepping documents.

• Supervised 25 employees daily on mail production floor.

• Delegate, create work schedules and direct daily workflow needs to employees.

• Monitor employee performance and attendance.

• Maintain all daily reports to submit to management.

• Oversee all mail clerks, scanners, production clerks on the production floor.

• Maintain confidentiality and security of client information per HIPAA guidelines.

• Collaborated closely with clients to make sure all changes are followed. Nov 2011- Jul 2014 Booking Coordinator, Kaiser Permanente: Educational Theatre Program

• Managed the overall functions of the office.

• Made 20-30 outbound calls a day to book non-profit programs.

• Screen callers and forward to appropriate person.

• Maintained up-to-date paper and electronic files.

• Investigate and resolve any customer complaints or concerns.

• Maintain all emails, Follow-up on incomplete information.

• Provide Administrative support including filling, faxing, copying documents, Office management, Front Office Receptionist.

• Served as primary contact for offices operations and business matters.

• Collaborate closely with 32 counties around metro Atlanta.

• Maintained all statistical data to generate data reports.

• Responsible for all supply inventory and processing supply orders

• Maintained all supervisors’ p-card report.

• Prepared booking materials such as flyers, brochures to market the department.

Aug 2008- Nov 2011 Professional Assistant II, Fulton County School: Professional Leaning Center

• Maintained the meeting room booking calendar for south and North centers.

• Process applicable data utilizing SAP system: training class credits and transcripts.

• Answer telephone in a courteous and tactful manner and attempt to resolves issues and complaints.

• Respond to request and correspondence in a timely manner.

• Maintain a current contact list for the district.

• Perform various clerical and secretarial support work associated with special projects.

• Assist with new teacher orientation table.

EDUCATION

December 2021 - Master of Science: Management, Strayer University October 2009 - Bachelor of Science: Technical Management, DeVry University Minor: Health Information Management\ Business

October 2006 - Associates of Applied Science Health Information Technology, DeVry University

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