Data Entry O M

V I O L E T L O N G ( * * * ) * * * - * * * *

* * * * * L O M A R A V E • L A S V E G A S, N V 8 9 1 1 8 • V I O L E T S T U R N I N G V I O L E T @ GMAIL .C O M SUMMARY OF QUALIFICATIONS

An Administrative Support Professional with 20+ years of office administration and customer support experience, specializing in the management and support of day to day office operations and client services. TECHNICAL SKILLS

Software: ATEX, Breeze, ZenDesk, MS Excel, MS Word, MS Outlook, Google Docs, Salesforce, Adpoint, SCS

Administrative: Multi-Line Telephone System, Data Entry, Alpha/Num Filing

Social Media: Facebook, Twitter, Instagram, TikTok, LinkedIn WORK EXPERIENCE

Advertising Multi Media Coordinator October 2017 - Present Las Vegas Review-Journal Las Vegas, NV

Currently responsible for supporting the Local Retail, National, Digital, and Best Of Las Vegas sales teams in all pre/post-sales and sales related activities. This includes: order entry, billing, creative requests, daily reports, and providing account related support.

Serve as liaison between sales executives and business office to resolve any credit and billing issues.

Attend to client needs when their Sales Rep is absent.

Provide sales administrative and account related support when needed.

Maintain the print buysheets of my team.

Support and cover other Coordinators as needed.

Ensuring all deadlines are met regarding payments and creatives.

Supplied input into the current print order form during creation while also taking part in creating the new creative request form.

Regional Site Location Supervisor April 2015 – September 2017 Discount Retail Store Services Las Vegas, NV

Found commercial retail spaces for lease that were suitable for our discount store clients needs and met all company criteria, uploaded those sites into our EZ Trak system, kept track of all site approvals from our Real Estate Director, updated notes in the system for the client and responded to notes left by the Director and the client.

Contacted hundreds of commercial real estate brokers via phone and email to inquire on available space, get lease rates, NNN rates, condition of space, square footage available, info on center and area regarding retail sustainability.

Utilized CoStar, Loopnet, City Feet, etc., to find available spaces, run demographics, get traffic counts, and daytime population data.

Used Google maps to search for local competition, see area retailers, get visuals on nearby residential areas and street view photos of the shopping center being considered.

Oversaw locating space for an average of 15 clients daily in multiple states and areas with varied concepts.

Coordinated site visits between the listed broker and client, uploaded all pictures and measurements taken during the visits.

Uploaded all pertinent documents when a lease is to be signed for the approved sites, verified all signatures were included, verified all information was complete before turnover to operations. V I O L E T L O N G ( 7 0 2 ) 5 2 8 - 5 2 4 8

6 4 3 0 A L O M A R A V E • L A S V E G A S, N V 8 9 1 1 8 • V I O L E T S T U R N I N G V I O L E T @ Y A H O O . C O M Wholesale Administration Support Representative April 2010 – November 2014 Pop Culture Graphics, Inc. Las Vegas, NV

Provided administrative, executive, and wholesale client support for a twenty-staff online poster store with seventeen drop ship and 3rd-party flash sale clients and 600K items.

Entered 100 new orders per day into the Front Office customer database system while documenting special instructions, including expedited shipping instructions and custom printing details.

Managed all aspects of biweekly 3rd-party flash sale events that generated $140K per year, which included creating best-seller lists, entering submitted orders, ensuring timely shipping, and submitting tracking data.

Created and updated invoices worth up to $20K, which included processing credit card payments, documenting payment information in Front Office, and sending PayPal payment requests.

Created and maintained MS Excel lists of available items for sale and prices for all products sold.

Gathered, tracked and documented all 3rd-party flash sale event numbers on an MS Excel spreadsheet and submitted them monthly to the company president, vice president, and accountant.

Posted weekly giveaway contests and website sales events/promotions, answered any/all questions or concerns posted on the company Facebook page.

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