Mental Health Service Specialist

Olivert Amoako

*B Twin Terrace NW, Edmonton, AB T6K 1V4

Phone: 780-***-**** Email: *************@*****.*** Professional Summary

Dedicated and compassionate Social Service Specialist with extensive experience in providing individualized care and support to residents with mental and physical disabilities. Proven ability to foster positive interactions, deliver trauma-informed care, and collaborate with multidisciplinary teams. Strong problem-solving skills, critical thinking, and a commitment to enhancing the quality of life for those in need.

Core Competencies

• Trauma-Informed Care

• Client Assessment & Observation

• Critical Thinking & Problem-Solving

• Multitasking & Time Management

• Conflict Resolution & Negotiation

• Technology Proficiency

• Effective Communication

• Collaboration & Teamwork

• Adaptability & Empathy

Professional Experience

Youth Support Worker

SOS Hermann Gmeiner School, Accra 2017 to 2023

• Provided personalized care and support to three residents with mental health challenges, fostering an environment of trust and empowerment.

• Collaborated with administrators and staff to increase student enrollment by 20% over a four- year period.

• Conducted evaluations and provided constructive feedback to youth, enhancing their resilience and personal development.

• Developed and implemented life skills training for 22 residents, enabling them to live independently after exiting care.

• Coordinated with stakeholders to organize inclusive sports and recreational activities for residents with physical disabilities.

• Monitored and supported the academic and personal progress of 25 special needs students. Social Worker

Volunteer Partnerships for West Africa, Accra 2011 to 2016

• Assisted senior social workers in conducting client intake interviews, assessments, and service planning.

• Supported individuals and families in crisis by providing short-term intervention and linking them to community resources.

• Observed and participated in case review meetings, contributing to the development of client care strategies.

• Facilitated educational workshops on mental health awareness, parenting skills, and conflict resolution.

Education

Bachelor of Education

University of Education, Winneba, Ghana 1999

• Major: Health and Physical Education

• Minor: Mathematics Education

Certifications

• Teacher’s Certificate

• First Aid & CPR

• Child Protection Training

References

Available Upon Request

Contact this candidate