Business Analyst Information Technology

RUBAKANTHAN THANGAVELU PILLAY

**** *********, *** *****, ** 90066 ph. 424-***-**** email: *************@*****.*** EDUCATION

Bachelor of Science, Computer Science. University of Southern California May 1993 Certificate in Health Information Technology HIT, Trainer Santa Monica College August 2011 Masters of Science, Telemedicine and eHealth Management. Rome Business School, Italy April 2020 Certificate Specialization in Epidemiology in Public Health Practice John Hopkins University, July 2020 Certificate Specialization in AI in Healthcare Stanford University June 2021 Business Analyst Training in HealthCare Domain CreeksIt Institute June 2021 Certificate in Physiology Duke University Oct 2021 PROGRAMING LANGUAGES AND ENVIORMENTS

Sql, Java, python, Azure, Win 10, 11,2000,Win 7, Win 10, NT, XP, MAC various versions, Data Migration, Python, Business Analyst. Customer Service and Technical Support skills. Active Directory, Service Now. Also worked in Cerner & Kronos environments. PACS workstation setup. DICOM, HL7 and IHE. Dental/Medical PACS Systems. Barco Monitors. Microsoft Office, Project Management, Social Media, Training, Troubleshooting. VOLUNTEER Volunteer @ TCAB program Cedars Sinai Hospital 102 hours completed 10/2021 – 4/2022 WORK HISTORY

Information Systems Analyst 8/2024 - present

United States Coast Guard Auxulliary, Marina Del Rey Exercise staff responsibility and supervision over all matters pertaining to the collection, recording, and forwarding of the flotilla's AUXMIS data, and keep members informed of all developments in this area. Unless otherwise directed, you are to schedule qualified Auxiliarists to perform specific activities in your area of responsibility. The schedule must include a specific time and place for the activity. Maintain close liaison with the Division Information Systems Staff Officer (SO-IS). Research Associate Engineer 10/2022 – 8//2023

Meta-Facebook, Playa Vista, CA

Research protocol on Oculus, Aria and Navvis technology for VR,AR and MR for Scanning Dioptra Projects. Data Collection, Mapping of environs, performing data Acquisition, Validation and Uploading. Desktop and Application Support 4/2022 – 5/2022

CHOC Childrens Hospital

Performed Desktop and Application support for Tickets in Surgery environment. Mac OS & Windows10, Staging $ Imaging. Data Migration, Deployment. SCCM imaging, Staging and Deployment. PACS workstation setup, Software and Zebra printers, pheriphals. Clinical Workstation deployment. Clinical App support. Dentrix software support. Avanti Landesk, AD & SNOW used. Asset Management.

Desktop and Application Support 2/2021 – 4/2021

Dignity Health/Common Spirit

Performed network, Desktop and Application support for Tickets in Hospital environment. Mac OS & Windows10, Staging $ Imaging. Data Migration, Encryption (Bitlocker), Deployment. SCCM imaging, Staging and Deployment. PACS workstation setup, Software and Zebra printers, pheriphals. Clinical Workstation deployment. Asset Management. Desktop Support & POS Analyst 10/2020-12/2020

Pacsun&Eddie Bauer, Irvine, CA

Provided Desktop duties as well as POS trouble shooting for stores. Devices, Registers, computers and network analysis. Desktop Support Consultant 11/2019 – 5/2020

Cedars Sinai, Beverly Hills, CA

Managed software, hardware and all technical resources. Asset Management for all west coast agents. . Mac OS & Windows10, Staging

$ Imaging. Data Migration, Encryption (Bitlocker), Deployment. SCCM imaging, Bitlocker encryption, Staging and Deployment. PACS workstation setup, Software and Zebra printers, pheriphals. Clinical Workstation deployment. . Asset Management. Desktop and Asset Management Support 8/2019 – 9/2019 Farmers Insurance Corporate, Woodland Hills, CA

Managed software,hardware and all technical resources. Asset Management for all west coast agents. Windows10 Staging Imaging. Software Installer and Trainer 1/2019 – 4/2019

Eng INFOTECH (Wyndham Hotel Group) North Hollywood, CA Managed software, hardware and all technical resources. Networking, Internet and Cloud systems. Install and Configuration of Wyndham PMS SYNXIS systems on Hotels computer, Trained hoteliers on Software.. Hardware & Software Consultant 8/2018 –10/2018

Walt Disney Imagineering Los Angeles, CA

Uninstall old outdated hardware, reinstall new hardware and software. Deploy Software & hardware. Asset Management. Hardware & Software Consultant 6/2018 –8/2018

Marsh McLennan Insurance Companies Los Angeles, CA Uninstall old outdated hardware, reinstall new hardware and software. Test systems and deliver completion reports. Configure settings and write user manuals of setup and values for configuration. This specific project had 6 floors of Call Center environment of hardware and software upgrade that was completed as designated. . Asset Management. Front Desk and Technology Supervisor 7/2015 – 8/2018 Sri Balaji Corp.(Hotel Group). North Hollywood, CA Managed software, hardware and all technical resources. Networking, Internet and Cloud systems. Supervised all users of Front Desk technical operations . Contracts, websites, liasons and internet connections with OTAs. Laptops, desktops, Ipads, android, pheriphals.PMS ANAND SYSTEMS INC, Installation and Configuration. Proprietary software maintenance, remote user setup and technical support.Wifi and infrared technologies for lock support. Software Consultant 4/2005-4/2015

Weweld Software Corporation North Hollywood, CA

Managed software development for various clients, such as the nursing and medical fields Consulted with clients for system requirements. . Asset Management.

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