Customer Services. Dispatch Manager. Worked in call center for over 15

*********@*****.***** com Warren, Campbell ME +1-207-***-****

PROFESSIONAL SUMMARY

I am reliable, a quick learner. I love to work and stay busy. I am a good at multi tasking and managing myself without supervision. I am good with time and getting things done without being told.

WORK HISTORY

Dispatch Manager at Schooner bay taxi

02/2017 - 03/2023 (6 years)

*Inspect or test materials, stock, vehicles, equipment, or facilities to ensure that they are safe, free of defects, and consistent with specifications.Plan and establish transportation routes.*Plan and establish transportation routes.*Recommend and implement measures to improve worker motivation, equipment performance, work methods, or customer services.*Review orders, production schedules, blueprints, or shipping or receiving notices to determine work sequences and material shipping dates, types, volumes, or destinations.*Direct workers in transportation or related services, such as pumping, moving, storing, or loading or unloading of materials or people.*Plan work assignments and equipment allocations to meet transportation, operations or production goals.*Assist workers in tasks such as coupling railroad cars or loading vehicles.*Dispatch personnel and vehicles in response to telephone or radio reports of emergencies.*Confer with customers, supervisors, contractors, or other personnel to exchange information or to resolve problems.*Resolve worker problems or collaborate with employees to assist in problem resolution.*Prepare, compile, and submit reports on work activities, operations, production, or work-related accidents.*Recommend or implement personnel actions, such as employee selection, evaluation, rewards, or disciplinary actions.*Interpret transportation or tariff regulations, shipping orders, safety regulations, or company policies and procedures for workers.*Monitor field work to ensure proper performance and use of materials.*Drive vehicles or operate machines or equipment to complete work assignments or to assist workers.*Explain and demonstrate work tasks to new workers or assign training tasks to experienced workers.*Requisition needed personnel, supplies, equipment, parts, or repair services.*Enforce safety rules and regulations.*Maintain or verify records of time, materials, expenditures, or crew activities.*Perform or schedule repairs or preventive maintenance of vehicles or other equipment.

EDUCATION

Rsu13 adult education

Graduated 2009

General Studies

SKILLS

written communication, 10 years

appointment scheduling, 10 years

training, 10 years

problem solving, 10 years

microsoft excel, 10 years

communications, 10 years

interpersonal skills, 10 years

computer literacy, 10 years

purchasing, 10 years

LANGUAGES

English, Moderate

SOCIAL NETWORKS

Facebook, https://Marlene Sierra bermejo

Twitter, https://Zip recruiter

Linkedin, https://Marian Bangura

ABOUT ME

I served in the military

I have a drivers license

I have management experience

I have a security clearance

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