Team Lead Operations Supervisor

LILIAN KINYANJUI

***** ***** ** - *** ***

+1-587-***-****

*************@*****.***

Objective

Dependable professional with a track record of success in field, attention to detail and proactive

mindset. Seeks opportunity to improve processes and workflows for team benefit. Hardworking

and excels at multitasking in fast paced environments.

Experience

August 2023 to Date

Housekeeping and team lead duties – Maid for rent cleaning services

• Assess clients cleaning needs of a home

• Organize stocks and maintain inventory for cleaning assignments.

• Schedule shift and fellow cleaners for duty

• Compile daily and weekly timesheets for workers for payroll purposes.

• Wash dishes, utensils, and pots; clean kitchen and equipment in clients home or

commercial business spaces.

• Refill water glasses and ice buckets.

• Clean work and residential areas such as floors, walls, ceilings windows, tables and

chairs.

• Changing bed linen for clients home.

• Collecting and disposing trash.

August 2019 – March 2023

Hotel and operations supervisor: Jacaranda group of Hotels

● Stock food supplies for kitchen and laundry supplies for lodging department

• Requisition of pots, cutlery, and utensils in the kitchen

• Ensure UpToDate maintenance of equipment in kitchen such as microwaves, warmers,

cookers and anything

• Ensure swift operation of hotel activities, dinning and lodging department

• Slip into duty if any employee assigned for a post fails to show up for duty

• Assist in recruitment and hiring process to find the perfect fit for staff

January 2016- July 2019

Cashier and server: Olive restaurant

• Process bills for clients as brought forth by waiters and waitresses

• Serve clients meals as requested

• Petty cash management as requested by supervisor

• Payment of suppliers receipts when on cashier duties

• Clear and wipe tables when on waitress duties

• Restock table supplies such as salt, pepper, chili and sauces

• Utensils washing duties when assigned

Education

Amboseli Institute of Hospitality - Diploma in Hotel Management 2008– 2010

Rocky Computer College- Certified in Secretarial Studies

Tickets

• Standard First Aid and CPR / AED level C

• WHMIS 2015

• CSTS 2020

• Job ready courses

• Suicide prevention

Key skills

Neat and organized

Great attention to detail

Client support

Organized and attentive to details

Team player

Great interpersonal and communication skills

Hobbies and Interests

Reading, travelling and meeting new people

References available upon request

Contact this candidate