Customer Service Sales Associate
Resume:
Bronx, NY *****
************@*****.***
Aaron Sanchez
SKILLS
Results- driven sales and customer service professional with over 5 years of experience in retail and hospitality environments. Proven track record of exceeding sales targets, fostering customer relationships. And providing exceptional customer service. Skilled in sales management, team leadership, and creating engaging customer experiences to drive revenue growth. EXPERIENCE
Starbucks coffee, 56th and 6th ave — Barista Trainer April 2023 - January 2024
● Trained new employees with visual guides, and hands on - demonstrations, ensuring consistent delivery of high-quality coffee and customer service.
● Demonstrated leadership by embodying the company's core values and service standards.
● Operating coffee machines and preparing various coffee beverages.
● Communicating with colleagues and coordinating tasks. Crumbl Cookies, Upper East Side, Ny — Crew Member
January 2023 - March 2023
● Baking and decorating various cookies, following recipes and quality standards for cookies production.
● Assisting customers with any specific requests.
● Handling cash transactions and processing payments. Insomnia Cookies,299 E 11th st — shift lead
September 2021- July 2022
● maintaining a clean and organized work environment, following food safety and sanitation guidelines.
● Help with inventory control and ordering supplies.
● Oversee customer service and address any issues.
● Train and onboard new team members
Modern State, 112 E. 86st — Sales Associate
September 2019- January 2020
● Engage with customers and assist with finding specific items.
● Deliver products to customers within sensitive time frames EDUCATION
Cecil College, Cecil County, MD — Associates degree August 2018 - January 2020
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