Assistant Manager Customer Service
Resume:
Claudia Papagallo
**********@*****.***
Cover Letter
I am reaching you due to my interest in your business position. First, let me talk about myself.
I have grown up in a small town in South America that differs in cultures and demographics
from Toronto. I learnt to think, approach and educate myself on myriad matters such as law,
logistics, teaching, translation as well as business. I have about twenty to twenty-one years of
experience in business development, hospitality, sales, law, accounting, customer service,
logistics, and payroll. I have joined different businesses in Toronto, Montreal, New York City and
Colombia where I used all my knowledge to help my community. I have attached my resume for
your review. Thank you.
Sincerely,
Claudia X. Papagallo
Claudia Papagallo
**********@*****.***
Main Goals
My main goal, in life, when I was an adolescent was to be a social worker to help our community
so I enrolled in volunteering with different associations to start getting to know this environment
better. At the same time, I worked as a banquet server and factory worker. When I was working
as a server and bartender; I became a stronger asset for every entrepreneur and business. By
deciding to study Business Management as well as Accounting and Finances, I chose a great
opportunity to become a Food and Beverage Manager and also assistant manager.
Milo
CEO and Business Owner
Business that develops various ideas for business and provides services about finances. I have
opened twenty- two businesses to provide all kinds of services and they are in need to grow and
mature within the next five years.
Marriott Hotel
Hostess-Bartender
At Marriot, business decided to host, mix and serve to a vast number of clients our target market
was sporteams, music and artis bands as well as corporate guests.
Hilton Hotel
Bartender
Served and bartered to different movie and music artist.
Kingbridge Centre
Bartender/Food and Beverage Supervisor/Assistant Manager
Assistant Manager and bartender for about five years and assisted with different event in
planning, coordination, sales, logistics, inventory and payroll.
Romanos
Hostess/Server/Bartender
Bartered to different clientele from around the world and assisted to deliver food to tables.
Proposed to become an assistant manager.
Botticelli Ristorante Monte-Carlo Hotel
Hostess/Server/Bartender/Food and Beverage Supervisor/Assistant Manager
Assistant Manager and bartender for about fifteen years; I love working with all my clientele and
learnt how to be stronger in the hospitality field.
Red Lobster
Hostess
Host during lunch hours and special events, mention drinks and allow menu in the tables.
St.Joseph Communications
Data Entry
Input information in the computer and provide good information in french and english to different
computer softwares.
World-Link Communications
Customer Service
Reconciliation of outbound calls and customer service to any client regarding business services.
Education
Business Management Diploma
Humber College
Business Studies
Humber College
Management Studies
Humber College
Entrepreneurship Studies
Humber College
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