Social Media Customer Service

SUMMARY

EDUCATION PROFESSIONAL EXPERIENCE

SKILLS

Phoenix, Arizona

**************@*****.***

CESIA GRAY 281-***-****

Greetings, I am a bilingual professional with a background in sales and a wealth of diverse experience. Proficient in two languages, I excel in cross-cultural communication and international business interactions. My proven track record in sales has honed my interpersonal, negotiation,and target-driven abilities with competitive environments. Adaptable and quick to learn, I am posed to contribute my unique skill set to a variety of roles across different industries. Identified and pursued potential leads, generating new business opportunities.Scheduled appointments,

conducted presentations, gathered feedback, and

increase customer satisfaction.

Managed day-to-day studio operations, optimized

artist's schedule, and handled client appointments and communications. Oversaw finances, organized

promotional events, maintained digital portfolio,

managed social media, and ensured compliance with

health and safety regulations, resulting in increased revenue and brand visibility.

Served as a host, greeting and seating guests, managing reservations, and ensuring a welcoming atmosphere. Handled guest inquiries, coordinated with staff, and maintained an organized front-of-house and back-of- house.

Client Relationship Building

Sales Strategy Development

Target Achievement

Team Leadership

Communication Skills

Time Management

Adaptability

Customer Service

Organization

Attention To Detail

Technical Skills

Advocacy Skills

Sales Representative 10/2019-03/2020

Talent Manager 06/2021 - 10/2023

Hostess/BOH 08/2021 - 01/2024

Polytechnic H.S.

Class of 2019

Los Angeles, California

Political Canvasser 07/2024- Present

As a political canvasser, I conducted door-to-door and phone-based outreach to inform voters, gather

feedback, and encourage participation, while accurately reporting data to support campaign strategies. I

developed strong communication and advocacy skills, effectively engaging with diverse communities to

promote political awareness.

Contact this candidate