Melissa Anne Torres
**** *. ****** ****** ***** Ana, CA 92707
Cell 714-***-****
Email: *************@*****.***
Document Control Specialist 8/2022 – 11/2024
RBC Transport Dynamics, Santa Ana, CA
Prepare documents prior to scanning and upload them into Laser Vault
Review documents for accuracy and proceed with Data Entry into Laser Vault
Update Specifications via vendor websites
Assist in maintaining stored documents via Iron Mountain Records Management Specialist 8/2014 – 10/2021
Carrington Mortgage Services, LLC – Anaheim, CA
Receive and distribute a high number of closing packages daily. Assuring the packages are received, imaged, and processed within required timelines.
Audit and Prepare Initial collateral packages for delivery to Warehouse Bank and/or Note Custodian with efficiency and within required timelines while adhering to internal policy and procedure.
Print, stack, and ship FHA case binders to applicable HOC
Request and or retrieve the final title policy and recorded security instruments for delivery to document custodian and/or investor.
Receive Track and Enter Data for all Recorded documents and Final title policies received.
Conduct thorough audit of all recorded documents and Final title policies for accuracy.
Request and follow up on all outstanding Final title policy corrections from applicable title vendor.
Specialize in tracking outstanding recorded documents utilizing Netronline and county websites.
Scan and index documents; process incoming mail, trailing documents, and loan conditions daily
Responsible for data integrity within E360 and/or Excel reports as it relates to records management.
Manage the WF, PennyMac and Conventional Reports
Receive docs required for Re-record and send to the Collateral Group for Correction (adding conditions, notes and FedEx Tracking to E-360)
CRCC Check Requests
Senior FHA Insuring Specialist 10/2012 – 9/2013
Stearns Lending – Santa Ana, CA
Examine FHA documents for accuracy and conformance with HUD requirements.
Assure that all policies, regulations, and requirements of housing programs are followed.
Enter data and complete insurance application, Endorse/Insure FHA loans per LI approved. FHA Insuring Specialist / MERS Administrator 2/2010 – 10/2011 LoanDepot.com – Irvine, CA
Pay the Up-Front Mortgage Insurance Premium (UFMIP) via FHAC
Process insurance application via FHAC
Stack and review paper case binders for conventional refinance and purchase loans for submission to HUD
Identify, correct and process Notice of Returns (NOR)
Daily Case Number Look up via FHAC for Mortgage Insurance Certificates (MIC)
Transfer FHA case numbers to purchasing Investors via FHAC
Administered MERS Operations
Register funded loans on the MERS system two days after fund date via batch and manual via MERS System
Transfer sold loans on the MERS system via batch and manual via MERS System
Quality check daily MERS reports via MERS System
Prepare and send to county recorder, the paper Assignments and MERS Affidavits. FHA Endorsement Tech 06/2008 - 2010
Horizon Consulting HOC/ Santa Ana, CA
Examine FHA documents for accuracy and conformance with HUD requirements.
Assure that all policies, regulations, and requirements of housing programs are followed.
Enter data and complete Insurance Application via FHAC
Identify and Issue Notice of Returns (NOR)
Endorse/Insure FHA loans via FHAC.
FHA Insurer/MERS Admin/Doc Specialist 08/2003 – 06/2008 Home Loan Center dba Lending Tree Irvine, CA
Pay the Up-Front Mortgage Insurance Premium (UFMIP) via FHAC
Process insurance application on FHAC
Stack and review paper case binders for conventional refinance and purchase loans for submission to HUD
Identify, correct and process Notice of Returns (NOR)
Daily Case Number Look via FHAC for Mortgage Insurance Certificates (MIC)
Transferred FHA case numbers to purchasing Investors via FHAC
Administer MERS Operations and Guest Speaker at MERS Conventions
Register funded loans and Transfer sold loans on the MERS system.
Quality checked daily MERS reports via MERS System
Prepare and send to county recorder, the paper Assignments and MERS Affidavits.
Specialized in tracking outstanding recorded documents and utilizing Netronline, Realquest and Datatree
Work closely with Investors to maintain their Outstanding Document reports.
Teamed up with Department leads from Tech Support, Doc Control, Scanning, Shipping & Loan Servicing to build Dept reports and design the Dept data screens for Doc Control, Scanning, Shipping, MERS, FHA and Loan Servicing.
Prepared a step-by-step Procedure Manual with detailed screenshots for Doc Control, Scanning, MERS and FHA Depts Reservation Agent / Sales & Catering Executive Administrative Assistant 1999 – 2003 DoubleTree / Hilton Hotel Costa Mesa CA
Service Desk Lead / Cashier / Customer Service 1992-1999 Kids R Us South Coast Metro, CA
Leader shift Self Mastery 2016-2017
Skills
Customer Service - MERS Online - FHA Connection - Datatree - Realquest - Netronline – Delphi - Chloe - Empower - MS Word - Windows - Excel - Outlook - FedEx – UPS – Laser Vault – Laser Fiche – Iron Mountain